Customer Service Assistant
Resume:
Nirav Patel
Calgary, AB T3J 0G1
Contact: 587-***-****
Email: *****.******@*****.***
Career Objective:
Looking for an assistant pharmacy position with a large pharmacy to provide excellent customer service and ensure each customer gets personal attention.
Summary of Skills:
Excellent in multitasking with attention to detail
Ability to lift and carry items, and stand for longer periods
Flexible and adaptable to any types of work environment
Skilled in reading, interpreting, and explaining contents of prescription
Ability to follow detail procedures and maintain records
Ability to detect and point toward wrong happenings
Skilled in reading, typing, and transcribing medical information
Excellent knowledge about all medication and its schedule
Work Experience:
Assistant Pharmacist
Apolo Pharmacy, Patan, GJ
April 2011 – May 2012
Assist in the daily processing of medication orders
Maintain patient records and inventory in store
Verify prescriptions are complete and accurate before refilling
Coordinate and schedule the delivery of medications orders
Type and fix labels on medication box
Maintain adequate stock of medications and generate requisition in a timely manner
Reconcile pharmacy invoice and verify it with sales record
Assist with administrative duties and medication delivery
SR Analyst and Client representative
Maxxam Analytics,
Calgary, AB
May 2015 - Jan 2019
Make commitment to complying to imperial QA and safety policies and procedures and providing accurate result to client in timely manner
Responsible for reliable analytical test results in a timely fashion following Quality control protocols and Standard Operating Procedures
Knowledge of microbiology quality control and assurance as per lab laboratory accreditation
Able to mentor junior staff to effect process changes
Proficient in varieties of test methods as well as participate in developing Standard Operating Procedures and general work instructions
Always compliance with QA and good safe-work practices
Audited many numbers of water and oil-sands samples without a major finding
Ready to helped revise and/or made suggestions to improve SOPs and test methods, worked with teams to complete CTAs, and submitted many Hazard IDs and Near Misses when they happened
Education & Certification:
Bachelor of Pharmacy
HNG University, Patan, GJ
2011
Chemical Technology
Seneca College, Toronto, ON
2014
Reference: On request.
Addition info: Currently preparing for Canadian registered pharmacist qualification examination under PEBC.
Passed first exam.
Contact this candidate