Nicola Joyce
Spruce Grove AB T7X 4J2
Cell: 780-***-****
ac9i2h@r.postjobfree.com
JOB OBJECTIVE
To obtain a position utilizing my interpersonal skills to multi-task effectively in a fast paced environment.
EDUCATION / TRAINING
Hospital Unit Clerk Diploma 2009
NorQuest College – Edmonton AB
CPR First Aid Certificate
NorQuest College – Edmonton AB
Microsoft Word
Microsoft Excel
Microsoft Outlook
Adobe
Netcare
Moneris
VAX
EMR
ORCA
KROLL
WORK HISTORY
Pharmacy Care Coordinator 2018 - 2019
Pharmacare Pharmacy / CareRx
Specialty Pharmacy Services
Edmonton, AB
Coordinate timely pharmacy services to new patients
Manage patient demographics including third party information
Providing excellent customer service & efficient problem solving
Medication auto fills
Accounts Receivable & invoicing
Reception
Pharmacy & Clinical Drugs Clerk 2018
Alberta Blue Cross
Pharmaceutical Services
Edmonton, AB
Address complex inquiries from various health care providers
Educate providers on Alberta Blue Cross & government sponsored plans
Conduct detailed research & analysis
Record & forward provider feedback through various spreadsheets
Other duties as required by management
Medical Unit Clerk 2011 – 2016 Alberta Health Services
Edmonton Remand Centre
Edmonton, AB
Reception
Prepared reports using various databases
Processed Doctors orders
Coordinated numerous clinics on a daily basis
Prepared files in a timely manner for Physicians
Assisting with staff scheduling
Coordinated appointments requested by Physicians
Data Entry
REFERENCES AVAILABLE UPON REQUEST