Customer Service, drug safety, drug therapies, FDA, HIPPA

STEPHANIE TSE

516-***-****

**********@*****.***

EDUCATION:

Ø St. John’s University, Doctor of Pharmacy 5/2018 Jamaica, New York SUMMARY:

Ø 1 year scientific experience

Ø Medical degree

Ø MS Office proficient

Ø Analytical thinker

Ø Flexible, adaptive

Ø Team player

Ø Will “hit” the ground running

Ø Works well independently

Ø Excellent communicator, oral/written

Ø Multi tasks

Ø Great interpersonal skills

Ø Excels in any fast paced environment

Ø Clean background

SKILLS:

Ø MS Office (Outlook, PowerPoint, Word, Excel)

Ø SharePoint knowledge

Ø FDA regulations

Ø HIPPA privacy rules

Ø EPIC

Ø Intercom Plus

Ø QS1

Ø Customer service

Ø Phones

Ø Documentation

Ø Office equipment

Ø SOPs

Ø Clinical rotations

Ø Drug dispensing

Ø Data entry

Ø PC savvy

PROFESSIONAL EXPERIENCE:

Walgreens Pharmacy New York City/Delaware 11/2014 – Current Pharmacy Intern

Ø Type prescriptions

Ø Dispense medications

Ø Utilize HIPPA privacy rules

Ø Use FDA regulations as it relates to daily tasks Ø Interact with and assist customers with prescriptions Ø Interact with healthcare professionals via phone Ø Input data into computer database

Ø Update database with customer information

Ø Receive verbal prescriptions and transfer prescriptions to and from other pharmacies Ø Give prescription and over-the-counter medication consultations Ø Communicate with healthcare professionals regarding possible drug-to-drug interactions, duplicate drug therapies, drug-allergy interactions, errors on prescriptions, clarify instructions, alternative treatment therapies, and additional refill requests Ø Process and resolve insurance claims

CLINICAL ROTATIONS: 5/2017- 5/2018

Elmhurst Hospital Elmhurst, NY

Ø Provision of Pharmacist-Delivered Care

Ø Focused on Infectious Disease

Ø Development of hospital Infectious Disease IV to PO Antibiotic Stewardship Hospital for Special Surgery New York, NY

Ø Clinical Informatics

Ø Using EPIC software for data collection and analysis to optimize patient safety New York University Hospitals Center New York, NY

Ø Advanced Community Pharmacy

Ø Medication dispensing and compounding

Centers for Medicare & Medicaid Services (CMS) New York, NY Ø Drug regulations

Ø Focused on the opioid crisis

Memorial Sloan Kettering Cancer Center New York, NY Ø PET Radiopharmacy

Bellevue Hospital Center New York, NY

Ø General Inpatient Care

Ø Observed, monitored patients, their mental health and reactions to various drugs taken Ø Documented data including adverse event reporting to FAERS Wyckoff Heights Medical Center Brooklyn, NY

Ø Ambulatory Care Clerkship

Jewish Home Lifecare Manhattan New York, NY

Ø Focused on Inpatient Care

Ø Medication profile management for long term care patients Greater New York Hospital Association (Acurity) New York, NY Ø Clinical Pharmacy

Ø Medical writing

Ø Answering drug information questions from vendors

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