restaurant general manager

BBI/OUTBACK STEAKHOUSE

MANAGING PARTNER **/ ****-2004

Managed 120 employees

Developed multiple kitchen managers, managers and managing partner

Mentoring unit supporting area in best practices

3x partner of the year

Helped build standards for take away sales growth

BBI/BONEFISH GRILL

MANAGING PARTNER 09/2004-04/2014

4x partner of the year

Developed national culinary trainers, bar trainers, managers and managing partners

Training store

Strong grassroots marketing

Low turnover

1st unit to introduce private dining room and materials

Vito’s Chop House

OPERATING PARTNER 06/2014- 04/2016

Accountable for guest satisfaction improved trip advisor scores from high 80S to low 20’s

Implemented daily chef feature and focusing on open table tracking and kitchen execution, affecting positive sales growth

Managed a 900 bottle wine list

Promoted 2 managers

Updated training manual for concept

Grew visibility with effective concierge promotions

Metro Diner

MANAGING PARTNER 02/2016 – 11/2016

Trained team for future store openings

Helped affect efficiencies with balance

Managed p/l statements and monthly cost strategies

Improved community presence with value incentivized promotions and community participation

Burger Craft

DIRECTOR OF OPERATIONS 11/2016-11/2017

Implemented training Material

Reviewed cost strategies (changed menu) and vendor relationships

Implemented grassroots marketing

Restructured kitchen line and processes for ease of execution and function

Help in branding restaurants to a lifestyle brand

Introduced beer and liquor strategy

Sysco Central Florida

Consultative sales 12/2017/ present

Working with mentors to help build/ infiltrate Latin market

Opening new accounts

Building sales in existing accounts

Introducing new products and brand technology including inventory management and social media management

Providing training and leadership resources

Top Competencies

Guest relations staff supervision /training health and safety

Sales growth mentoring clear communication

Budgets / p&l community involvement results oriented

References upon requests

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