Computer Science

PERSONAL INFORMATION

Name: OKELLO JUSTIN

Mobile: +256-*********, +256-*********

Email: **********@*****.***

Sex: Male Date of birth: 04/10/1992 Nationality: Ugandan

Permanent Address: Central Ward, Dokolo Town Council, Dokolo-Uganda

WORK EXPERIENCE

OCTOBER 2016 –Now

1st June 2015-29th July

2015

MTN Call Centre Advisor

Managing high call volume with tact and professionalism

Writing quarterly performance reports

Policy adherence by maintaining high level of integrity and confidentiality

Team Work.

Internship

Department of Information Technology,Uganda Institute of Information and Communication Technology

Laying data cables, installing and configuring the institution network at the premises

Offering general ICT support help desk in Installation, repair, maintenance and troubleshooting of the institution software and hardware

Carried out inventory in the computer laboratory and some offices in the institute

EDUCATION AND TRAINIG

Aug 2016- Oct 2016

Certificate in LINUX OS

Green bridge school of open technologies

Aug 2013–May 2016

Bachelor of Computer Science, Second Class Honours Degree

Mbarara University of Science and Technology, Mbarara (Uganda)

PERSONAL SKILLS

Design and Managing Computer Information systems, Computer Programming, Relational Database Management Systems (RDMS) using Query languages such as MySQL, Computer Networking, Linux and window server administration, network set up and installation including both data and voice, help desk especially in a computer system environment and solving clients problems

LANGUAGES SPOKEN

Luo, Luganda, Kiswahili, English

COMMUNICATION SKILLS

Good communication skills gained through my experience while doing internship at the Uganda institute of information and communication technology as well during my final year project where I had to interact with users of my App during research

Good ability to adapt to and work with different people in multicultural environments, gained through interaction with people of different profession within my work environment

ORGANISATIONAL / MANAGERIAL SKILLS

Good organisational and managerial skills due to my competences as seen below;

Ability to organize, plan and implement work assignment, manage competing demands and work under pressure of frequent and tight dead lines

Strong interpersonal skills and ability to establish and maintain effective partnership and working relations with people in a multicultural, multi ethnic environment with sensitivity and respect for diversity

Ability to prepare reports formulate positions on issues, articulate options concisely, convey maximum necessary information and make recommendations

COMPUTER SKILLS

Ability to deliver required results and work under minimum supervision gained through my experience at Uganda institute of information and communication technology

Quick at learning, highly motivated, and hardworking gained through I.T Desk support role during internship at Uganda institute of information and communication technology

Good research skills obtained while doing my final year research work at Mbarara University of Science and technology.

Proficient user in digital competencies as pertains Information Processing, Communication, Content creation, safety and Problem Solving. These also includes;

Good command of Database Platforms especially RDBMS(Relational Database Management Systems) using Structured Query Language such as MySQL

Computer networking, a good knowledge of computer networks, setting up and installation of both voice and data network in a LAN infrastructure

Good command of computer operating systems; windows Operating systems, UNIX based such as Linux(especially UBUNTU)

Very Good command of Office suite (Word processor, Spread sheet, Presentation software, Publisher, and Access

Computer programing skills with java, php and HTML

CERTIFICATES

1.CISA: The Process of Auditing Information Systems - Part 1

2.CISA: The Process of Auditing Information Systems - Part 2

3.CompTIA Security: Continuity, Disaster Recovery, and Computer Forensics

4.A+ Essentials 2009: Computer Hardware Components

5.Certificate In Professionalism,Bussiness Etiquette, and Personal Accountability

6.CompTIA Linux+ Networking fundamentals

7.certification in information security and internet

8.Certification in MYSQL:General Syntax,Advanced queries and Stored programs

REFEREES

1.Mr. Jjingo julius

Technical Specialist Scanad Uganda

Phone: +256-*********, E-mail *********@*****.***

2.Mr. Ndagizimana Richard

Team Leader MTN Uganda,

E-mail: *******.***********@***.***, Phone: 077*******

3.Mr. Wasoti James Peter

Client Relation Manager/HR Supervisor Exquisite Solutions

Phone: +256-772-***-****, E-mail *****.******@*****************.***

Contact this candidate