Customer Service Sales
Resume:
Ma. Christina Rose M. Parlan
Al Rigga Deira, Dubai, U.A.E
*********@*****.***
Highlights of Qualification
Basic knowledge in Microsoft Office and Internet Navigation. With good interpersonal English and Filipino communication skills, motivation, self-confident and great patience. Work Experience
Company Name: 7 Eleven, Bacolod City, Philippines (March 2015 – December 2018) Designation: Sales Associate
Job Description:
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
Process bill of the customers and issues
Help with outdoor delivery depending on what is required at any particular time.
Directing customers to merchandise within the store.
Increasing in store sales.
Company Name: L’Fisher Hotel, Bacolod City Philippines (February 2014 – February 2015) Designation: F&B
Job Description:
Welcome the customer in an orderly and friendly manner.
Provides answer to queries regarding services and offers made.
Cleaning up tables and chairs after customer are done with their meals.
Establish efficient productivity through assistance from department supervisors
Perform responsibilities in accordance with all Company standards policies and procedures.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Company Name: Perth Paradise Resort, Philippines (January 2013 – January 2014) Designation: Customer Service/Admin Office
Job Description:
Follow communication procedures, guidelines and policies
Greet customers warmly and ascertain problem or reason for calling
Knowledgeable of customer service inclusive of hotel reservations, ground transportation, information on local attractions and activities, and other information that provides valuable service to our customers.
Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources. Educational Qualification
College: West Negros University, Bacolod City, Philippines Bachelor of Science in Nursing (Undergarduate)
June 2008 – March 2010
Personal Information
Name: Ma. Christina Rose M. Parlan
Birth Date: December 24, 1991
Nationality: Filipino
Civil Status: Single
Visa Status: Visit Visa – Long Term
References:
Available upon request
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Ma. Christina Rose M. Parlan
Applicant
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