Information Technology

CEDRIC DEMETRIUS SCALES

*** ******** ***, *****, ** 30141,

404-***-****, ***********@*****.***

PROFESSIONAL SUMMARY

I have a bachelor’s degree in information system technology/ Network Administrations, I'm a dedicated individual who has ambition to succeed in any environment. I have Strong desktop computer skills as well as strong customer service skills. In my spare time have built and maintained computer system.

SKILLS

Network administration

Network design

Systems analysis and design

Ccna

Routing and switches

Entry level web design

QuarkXPress

Adobe PageMaker

Computer repair and maintenance

Microsoft office

Microsoft power point

Oracle virtual machine virtual box

Systems analysis and design

Project management

Window servers and operating systems

Osi layered model

Adobe illustrator

Adobe photoshop

Microsoft Visio

EXPERIENCE

July 1995 - August 2008

Customer Service

Target Department Store Kennesaw, GA

Received payments by cash, check, credit card, vouchers or automatic debit.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Stock shelves and mark prices on shelves and items.

Help Upper Management at times Install and perform minor repairs to hardware, software or peripheral Following instillation.

Help run front end with other supervisors at times when needed.

May 1993 - July 1995

Usher

Amc Theater Kennesaw, GA

help maintain clean facilities, such as lobbies, concession stands, hallways, and auditoriums. Many people may identify ushers as ticket takers who direct patrons to theaters. Additional job duties include putting up new movie posters, setting up displays, and tending to any customer complaints and concern, also worked behind concession stand.

EDUCATION

June 2012

Bachelor’s in science and information systems/network administrations

Kaplan. University, Chicago, IL

December 1996

Technical diploma

Chattahoochee Technical College, Marietta, GA

July 1993

High school diploma

North Cobb High School, Kennesaw, GA

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