Customer Service Sales

CURRICULUM VITAE

NAME: MAINA MOSES RIGITHA

NATIONALITY: KENYAN

DATE OF BIRTH: 13TH MAY 1985

GENDER: MALE

MARITAL STATUS: SINGLE

CONTACT NO.+254*********

EMAIL ADDRESS: **********@*****.***

SKYPE: mrigitha85

PASSPORT DETAILS

Passport No.: A2160870

COMPETENCE PROFILE

Maintain excellent customer service skills and a proven record as a top sales performer.

Excellent problem solver with strong sales analysis and reporting skills.

Good listening and leadership Skills.

Facilitate a team approach to achieve organizational objectives, increase productivity and enhance team spirit.

Good command of English both written and spoken.

Able to work under pressure without supervision.

Great team player, Self-starter,Quick learner.

Competitive and innovative

ACHIEVEMENT

WOSA(wines of south Africa)sommelier cup finalist 04.04.2019

•WSET level 2 certificate in wines and spirits-29.01.14

•Certified wine trainer

•Tia Maria, Isolabella and Disaronno master class-jan.07.2014

•Appleton estate Jamaica rum master class-dec.3rd,2013.

•May 2008-westin opening team certificate

•June 2008-level 2 award in food safety in catering

•April 2009-certicate of appreciation

•Oct 2009-WSET level 1 in wines and spirits

•Feb 2010-delivering peroni excellence in the world certificate

•Time out Dubai restaurant awards 2010 winner(best Italian restaurant 2010) certificate

•Quality associate of the month nominee for Oct. 2010

•Quality associate of the month nominee for Feb. 2011

•Time out Dubai restaurant awards 2011 winner(best Italian restaurant 2011) certificate

•Employer of the month July 2012 (observatory outlet Marriott harbor)

Aug.2016 – Oct.2018: Fairmount Mt. Kenya safari club

Position: Bar and restaurant supervisor / sommelier

Duties

Creating full beverage menu, wines and cocktails list

Cost and revenue calculations.

Negotiating with suppliers, financial planning

Twice a week holding beverage seminars in mixology, spirits, wine and beer

Weekly wine training

Daily reports including income, consumption, inventory, stock control.

In charge of all bar operations and staff

Oct.2014 to June 2016: Nikki beach Dubai

Position: Head mixologist/junior sommelier

Duties

•Making sure that drinks are prepared effectively and efficiently

Making sure the opening and closing procedures are carried out appropriately and the bar is clean at all time

Twice a week holding beverage seminars in mixology, spirits, wine and beer

Weekly wine training

Daily reports including income, consumption, inventory, stock control.

In charge of all bar operations and staff

Sep. 01-2013 to Oct. 27 2014: Novotel al barsha

Position: head bartender

Duties

•Taking the opening beverage inventory

•Collecting the daily cash float and making sure its accurate

•Making sure the bar opening procedures are carried out appropriately

•Welcoming guests and making sure they enjoy their experience with us

•Making sure that drinks are prepared effectively and efficiently

•Daily cashiering

•Taking the closing inventory and making the necessary requisition

•Making sure the closing procedures are carried out and the bar is clean at all times

•Printing out the credit card machines report and submitting it to the accounts

•Separating cash sales, float and making sure all cheques are closed accordingly

•Filing in the daily closing report and sending it to the management

•Daily stock control

Aug 2011 to May 2013: the Marriott harbor hotel and suites Dubai

Position: senior bartender (the observatory restaurant and lounge)

Aprl-04-2008 to 15-07-2011: The Westin Dubai mina seyahi

Position: barman (Bussola restaurant)

EDUCATION BACKGROUND

2nd Feb. 2007-19th oct 2007

: Harpers sch of management

2000-2003

: Langa langa secondary sch

1992-1999: Lanet primary sch

INTERESTS : Playing & watching football, Going out Movies

REFFEREES: upon request

Contact this candidate