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Customer Service Manager

Temecula, California, 92592, United States
May 22, 2019

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Lance A. Gregory

***** ***** *****

Temecula CA *9592


I have attached my resume for your review and I look forward to speaking with you and consideration regarding your available position.


Lance A. Gregory

Lance A. Gregory

35092 Calle Campo, Temecula CA 92592

Cell: 714-***-****

Email: lance


Demonstrates strong organizational skills

Creative and self managed

Pays close attention to detail.

Capable and familiar with the of use of computers and software for inventory control as well as accounting

Exhibits ability to read and interpret inventory reports, sales reports, bill of ladings, budget reports

Demonstrates strong customer service and interpersonal skills.

Works well with a team.

Manages time efficiently.

Capable of employing basic math skills.

Communicates clearly and effectively.

Strong negotiating skills

Demonstrates professional and polite demeanor with customers and fellow employees.

Mechanically inclined

Quick learner, dependable, reliable and trustworthy


Exact Color, LLC 01/2007 to current

Temecula. CA

Executive account management, warehouse shipping and receiving, accounts receivable and payable, inventory control, estimating, billing, purchasing, marketing, business development and deliveries LG Lawn Care 01/2016 to 12/2017

Norco, CA

Account management

Customer generation, daily lawn care service, edging, sprinkler irrigation and basic tree trimming service, billing, accounts receivables.

City of Norco 06/2011 to 01/2015

Norco, CA

Streets, Trails, Utility Commissioner

Appointed by Norco City Council. Served 4 years as a commissioner, Elected twice as Vice Chair. Duties included studying infrastructure drawings, upcoming projects, project cost, discussion on city related issues of infrastructure and present finding / recommendations to Norco City Council for action. American Business Printing 02/1999 to 12/2006

Anaheim, CA

Account Manager / Director of Sales / Account Executive Generated new sales through cold calls, telemarketing and different marketing efforts, Produced no less than a 100% customer satisfaction rating, Managed a three person sales team, Executive account manager. Customer care and purchasing from vendors Lincoln Printing 04/1995 to 02/1999

Sales and Customer Service, Account manager, Sales manager, Purchasing, Customer Service, Marketing and business development, Shipping and receiving

Macy’s 07/1993 to 03/1995

Newport Beach, CA

Operations Manager

Daily receipt of new inventory, Processing of returned merchandise to vendors, Inventory control, Monitored and recorded inventory loss and reimbursement, fulfillment U.S. ARMY 01/1900 to 06/1993

Idar Oberstein, Germany

Specialist E4

Driver / Gunner MLRS (Multiple Rocket Launch System) Awards

Expert driver medal

Expert marksman medal

Army achievement medal

Good conduct medal

US overseas combat medal

Soldier of year twice in 3 years

EDUCATION Orange Coast College Costa Mesa, CA AA degree Graduated 2004 Loara High School Anaheim, CA High School Diploma Graduated 1993 FEMA Training City Of Norco 14 emergency response Certificates Completed 2010 NART (Norco Animal Rescue Team) City Of Norco Certification in large animal rescue 2010


Horseback riding and equestrian competitions

Drag Racing


Outdoor activities (Camping, Hiking etc..)

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