Customer Service Machine Operator

Tara Robinson

**** ******** **

Wrightsville, Ga

Phone: 478-***-****

Cell: 478-***-****

Email: ****.*******@*****.***

OBJECTIVE: Obtaining a position that would utilize my skills and further my work.

QUALIFICATIONS

I am a hard working woman, My personality and working well with others would make me a strong candidate for the position I am seeking. I follow directions very well. Don’t mind taking criticisms. I also have knowledge of WordPerfect, Microsoft Excel, Spread Sheets, Lotus Notes, Netscape, Micro Strategy, Oracle, etc.

EDUCATION

2006-Current Business Office Technology/ Medical Office Training

1995-1996 Medical Secretary Diploma, Concorde Career Institute

1994-1995 Business Office Training, Heart of Georgia Technical Institute

1976-1980 High School Diploma, East Laurens High School

EMPLOYMENT

03/08-current E-comm/ Best Buy Distribution

Process online orders for customers to ensure they receive their orders in a timely manner. Also have to box product to make ready for shipment.

04/07-03/08 Pad Dye/ Mohawk Industries, Dublin, GA

01/07-04/07 Pad Dye/ Ecton Staffing Services/Mohawk Industries, Dublin, GA

Circular Knitting, Hanging cones of yarn and packing and weighing socks, sending to dye line to be dyed

09/06- 12/06 Repack/ Ecton Staffing Services/Best Buy/ Dublin, GA

Pick products from modulers and repack /

Into totes, ready for shipping

05/05-08/06 Administrative Assistant/ Bridges of America/ St. Petersburg, FL

Assistant to the Executive Director, Answer incoming calls

Maintain records, typing, copying, entering data into computer,

Interact with the department of corrections, prepare agenda for staff meetings, faxing, etc.

02/05-05/06 Meter Associate/ Danka Office Imaging/ St. Petersburg, FL

call active customers and ask for their meter reading on their copiers or fax machines. Also ensure prompt resolution of customers

12/04-05/05 Meter Associate/ Office Team ( Danka Office Imaging)/ St.Petersburg, FL

Call active customers and ask for their meter reading on their copiers or faxes. Also ensure prompt resolution of customer

05/04-10/04 Statement Remediation/Office Team (Danka Office Imaging)/ St.Petersburg, FL

Received and handle incoming calls from internal and external customers, taking the appropriate action through the proper communication channels, and responds promptly to all customers satisfaction issues. Serves as the customers’ representative by taking ownership to ensure prompt resolution of customer.

02/04-04/04 Inventory Accounting/ Spherion (Eckerd Corporate)/

Clearwater, FL

Enter data into computer, using ten keys; also make corrections on paper for incorrect data input in system

09/01-10/03 Owner/ Mrs Craig’s Daycare/ St. Petersburg, FL

Provided daycare services for kids of working parents

09/00-03/01 Verification Specialist/ Hire Check/ St. Petersburg, FL

Completed background checks for employers, verifying Previous jobs History, criminal background checks and verifying educations on their clients seeking employment.

11/99-02/00 Workstation Asset Managements/ Raymond James Financial and Associates/ St. Petersburg, FL

Received and assigned software to associates in various departments. Also assigned serial numbers to software and distribute to assigned department, Data Entry, copying, fax, etc.

10/98-6/99 Records Retention/Interim Personnel/ Paychex Business Solution

St. Petersburg, FL

Retrieve records for Corporate and other Branch Offices, research

In payroll system, familiar with Prism, E-mail, Customer Service re-corporate and other branch offices support and filing

6/98-10/98 Customer Service/ GTE Phone Mart/ Interim Personnel

St. Petersburg, FL

In charge of cash control at opening and closing of store, enter data into computer, collect payment from customers, and customer service

02/98-06/98 Emergency Complaint Writer/ City of St. Petersburg/ Interim Personnel/ St. Petersburg, FL

Answer emergency phone calls, enter data into computer and dispatch info over to dispatcher

09/97-02/98 Data Entry/ Interim Personnel/ First American Real Estate Tax Service/ St. Petersburg, FL

Enter data into computer, copying, and customer service

03/97-05/97 Medical Records Clerk/ Florida Sunshine Rehab

Clearwater, FL

Make new charts, assign medical records numbers, filing

Verify insurance, sorting mail, pettty cash control, and ordering supplies

08/96-02/97 Accounting Clerk, Medical Records Clerk, and ASA’s Assistant

EMSA-Pinellas County Jail/ Clearwater, FL

Inventory control, scheduling outside appointments, census, mail, filing, end of the month report, making new charts, ordering supplies, and screening sheets

02/94-03/95 Dietary Aide/ Meadowbrook Manor/ Dublin, GA

Inventory control, preparing snacks, assisting with cooking and assisting with patients into the dining room

07/92-11/94 Cashier/ Waitress/ Paula’s Fried Chicken/ Dublin, GA

Responsible for cash control of register at opening and closing, Inventory control of supplies and customer service

04/91-03/92 Machine Operator/ Mohawk Commercial Carpet/ Dublin, GA

Operate machine and watch for carpet defects

07/86-10/90 Inspector and Machine Operator/ Quality Molded Products

Operate Machine, count quantities of products, and inspect the parts and train new operators

Contact this candidate