Administrative Assistant Customer Service

Adriana Hernandez

***** *** **** #**

Houston, TX 77047

832-***-**** Cell 713-***-**** Home

Email: *************@*******.***

A detail – oriented dependable administrative assistant with experience in coordinating and scheduling 100 projects weekly including multiple crews in various locations. Cad Drafter with experience in water jet programing and CNC. Expert with Auto Cad 2010, Shop Data, Icamp, Alphaomega, intercad, advanced marble, aided drafting, engineering graphic animation, proficient in English and Spanish flexible and self- started ready to accept new challenges with a can do attitude.

Work Experience:

Paramount Building Solutions Houston, TX 2015 – 2018 Lead Supervisor

● Monitor team performance and report on it.

● Delegate task and set deadlines.

● Oversee day-to-day operations.

● Discover training needs and provide coaching.

● Order and distribution of team supplies.

Allied Stone Inc. Houston, TX 2012 - 2015

Installation department Administrative Assistant

● Dispatch installers and equipment, to appropriate locations according to builders request and specifications.

● Coordinate the scheduling of jobs for various locations for all installers, templators and services.

● Review payroll information to ensure that installers get paid for the jobs assigned.

● Provide support to installers and builders to resolve any issue that transpires.

● Provide administrative support to the department by completing invoices, ordering supplies, confirming installer’s appointments.

● Communicate job details with installers to verify that all the bill of material is correct.

2

Wisenbaker Inc. Houston, TX 2006-2012

Cad Drafter and Programer

● Used auto cad to design the drawings of the counter top.

● Send programs to the water jets and CNC machines.

● Utilize Romeo, Calipzo, Breton 1500, Intermac and Master 300 to cut desings for counter top, sinks.

● Responsible for making cut list to verify the dimentions, colors, sinks, and right edge.

● Train entry level auto cad drafters.

Embassy Suites Houston, TX 2003-Present

Front Desk Agent

● Audit accounting

● Assist guests with reservations

● Translated for customers from Spanish to English Sears The Woodlands, TX 2000-2003

Sales Associate

● Customer Service

● Translated for customers from Spanish to English Education

North Harris County College1999: Received my Certification for CAD -Computer Aided Drafting.

Recreational

Active member of a local Church volunteering to help the community.

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