ANNE SAMPSON
Hamilton, Ontario
905-***-**** *********@******.***
SUMMARY OF QUALIFICATIONS
Receptionist, Administrative and Legal Assistant providing over 15 years plus of experience working in the legal and heath service sector supporting employer in ongoing service to the client. Providing professional phone etiquette, answering and managing high volume peaks of telephone calls on a multi-line phone system to further expedite the flow of business. Experienced with computer programs, including Microsoft Word 2010, Outlook Office 365, Excel 2013, Windows 10, PC Law, Primafact, Speech Exec Enterprise Transcribe, Infusion Soft, and Universal Scheduling Antibex Software. Skilled at electronic record keeping, strong organizational and time management skills, detailed oriented to provide further assistance to the client, to the employer and team members. Excellent customer service skills.
RELEVANT SKILLS
Telephone reception and Administration
Typist (65 words per minute)
Data Entry, booking appointments
Setting up independent medical assessments, including translation and transportation
Confirm attendance at assessments with clients, typing of incident, no show reports
Managing email correspondence, scanning, copying documents
Receive, sort and distribute incoming mail, post outgoing mail, arranging for courier service, faxing
Sending of medical documents via Secure DOCS
Ability to take initiative, work well independently, follow instructions with minimal supervision, also works well with co-workers
Punctual, motivated and reliable
Valid Driver’s License
PROFESSIONAL HISTORY
Administrative Assistant, CHW Assessment Services 2017 – present
Administrative Assistant, Functional Rehabilitation Inc. 2015 – 2017
Legal Assistant, Rhona L. Waxman Law Office Professional Corporation 2006 - 2015
Legal Assistant, Waxman Carpenter-Gunn, Barristers 2000- 2006
EDUCATION
Legal Assistant Diploma, Seneca College of Applied Arts & Technology 1987 - 1989
VOLUNTEER EXPERIENCE
Volunteer Facilitator, Self Esteem Network of Hamilton 2002-2005