KANE LEE

**** **** ***** ***** **** D*, San Diego, CA 92126 858-***-**** ac9fjy@r.postjobfree.com

Summary

Dedicated electrical engineer with six years of experience in testing, implementing electrical, telecommunication system and customer support. Excellent interpersonal, communication abilities, and possess the analytical abilities and technical skills necessary for engineering innovative designs, applications and services.

Education

University of California, San Diego Jun. 2012

Bachelor of Science in Electrical Engineering (GPA: 3.0) Certification: AutoCAD Jan. 2013 to Mar. 2013

University of California, San Diego Extension

Professional Skills

• Programming Language: C, HTML, PHP, JAVAScript, Python

• Software: MS Office, Wireshark, SPICE, LabView, AutoCAD

• Experience in simulation, integration, testing, network and telecommunication system

• Experience in TCP/IP, DNS, Qos, VOIP, network switches, routers and Linux administration

• Experience in Linux system, Windows Servers, MySQL database

• Proficient in SIP protocol, SIP response, VoIP communication tools

• Experience in web and application servers such as Apache, Tomcat6

• Proficient in hardware quality test with laboratory equipment

• Experience in developing test procedures and test requirements for products, system and software

• Strong working knowledge of computer hardware and network systems and expertise troubleshooting hardware and software compatibility issue across various configurations

• Excellent communication, collaborative and interpersonal skills

• Fluent in both Mandarin Chinese and Cantonese

Relevant Experience

Senior Client Service Engineer, Netsapiens Inc, San Diego Jun. 2015 to Apr. 2019

• Serve as customer facing technical resource and work in collaboration with engineers as needed to provide effective end user support and issue resolution

• Collect detailed information, perform thorough analysis and rely on experience and judgment to determine the most effective method of resolution for product

• Create formal documentation including system configuration, test plan, and support document

• Responsible for developing and executing test procedures to verify security controls

• Provide as a team coach in cross functional implementations while demonstrating effective interpersonal skills resulting in successful systems implementation and support

• Provide installation and implementation activities for professional services

• Provide on-call support coverage in/out business hour for emergency troubleshoot Test & Support Engineer, LinkQuest Inc, San Diego Mar. 2012 to Feb. 2015

• Diagnose electrical parts, malfunctioning systems, electrical substation and equipment

• Design test procedure and requirements for product

• Analyze data, identify the issue, troubleshoot and provide the implemented solutions to senior engineer

• Document test result and participate in quality control team for test plan development

• Inspect, verify and validate software activities for system and completed installations and observer operations to ensure conformance to design and equipment specifications

• Participate in product project with new components drawing using AutoCAD

• Operate computer-assisted engineering or equipment. IT support for the computer issues included virus, upgrade, maintenance

Course Project: Global Renewable Energy, Mar. 2012 to Jun. 2012 University California, San Diego

Project: Power & Signal Design for a Solar Photovoltaic Field Sponsor: Desmon Energy, LLC

• Worked under senior electrical engineers to design layout to install SCADA components along with an integrated metrological collection site for an 8KW off-grid solar PV prototype test

• Defined configuration item level in terms of calendar time and resources to complete

• Designed a display web page for monitoring power, weather and camera working status

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