Customer Service Manager

Adrian Nicolicea

IT Manager - ANICOLSOFT SRL

Craiova - Prefer to work remote 200521

******.*********@*****.***

+407********

Work Experience

IT Manager

ANICOLSOFT SRL

August 2016 to Present

2 years and 9 months Craiova IT Software IT / Telecom Acquired skills and knowledge:

Linux, Networks, Troubleshooting, Google Docs, splunk, Atlassian JIRA, big data Infrastructure Management

SintecMedia

February 2015 to August 2016

1 year and 7 months Craiova IT Software IT / Telecom Deploying and making sure that the company's products run on clients' environments. Databases maintenance. Low level IT and networking support.

Acquired skills and knowledge:

Linux, SQL, Networking, Oracle Database, amazon web services Help Desk Technician

Sintec Media

September 2013 to March 2014

7 months Craiova Other Media / Internet

Sales Agent - BCR

Craiova

August 2009 to December 2010

1 year and 5 months Craiova Banks Financial / Banking Marketing

Craiova

April 2006 to June 2008

Education

Master's in Computer Science - Telemedicine

École spéciale de mécanique et d'électricité - Paris March 2014 to September 2014

Master's in Computer Science

Faculty of Automatics, Computers and Electronics - Craiova October 2012 to September 2014

Bachelor's in Computer Science

Faculty of Automatics, Computers and Electronics - Craiova October 2008 to September 2012

Bachelor's in Computer Science - Telemedicine

École supérieure d'ingénieurs en informatique et génie des télécommunications - Fontainebleau Avon March 2012 to July 2012

High school or equivalent in Mathematics and Informatics National College "Fratii Buzesti" - Craiova

2004 to 2008

Skills

LINUX (4 years), SPLUNK (2 years), DATABASE (1 year), NETWORKING (1 year), ORACLE (1 year), Strategic Planning, Vmware (2 years), Network Administration (6 years), Customer Service, Microsoft Office (6 years), Putty (4 years), Windows (10+ years), Cisco, SQL, Active Directory, Citrix, Disaster Recovery

Certifications/Licenses

CCNA Routing and Switching

Courses attended at the University of Craiova. All 4 modules have been successfully completed. Splunk Architect

May 2017 to Present

Courses taken online

Cambridge ESOL Certificate in Advanced English

June 2007 to Present

Additional Information

Skills

General skills

Communication, Teamwork, organisation, confidence, C++, SQL, Microsoft Office, Problem solving skills, Bash scripting

Skills from work experience

Linux, SQL, Networking, Oracle Database, amazon web services, Networks, Troubleshooting, Google Docs, splunk, Atlassian

JIRA, BigData

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