Software Engineer Developer

Wm. KENT HEPBURN

623-***-**** ***** N **th Ave., Apt 1011, Glendale, AZ 85308 *********@***.***

LinkedIn: https://www.linkedin.com/in/kent-hepburn-3b6a3943/

INFORMATION TECHNOLOGY PROFESSIONAL

Technologist / Sr. Programmer Analyst / Production Analyst

Highly-respected and experienced technical resource in the Information Technology industry. Valued for consistently enhancing product and process initiatives, driving timely programming improvements, project leadership, and consistently available subject matter expertise.

CORE COMPETENCIES

Project Management • Strategic Planning • Training • Documentation • Compliance • HRIS • Logistics •

Change Management • Systems Integration • Technical Architecture • Infrastructure • Municipal • Banking • Financial Systems • Mainframes • Continuity • Troubleshooting • Government • Operating Systems

TECHNOLOGY

Software: IBM Cobol, some Assembler, IBM JCL, EZtrieve, File-aid, Dumpmaster, Microsoft Excel/Word, CA's Datacom/DB, Xpediter/batch, Xpeditier/CICS, REXX, TSO/SPF, Control-M, Panvalet, Librarian,PL/1, Agile

Hardware: IBM mainframe computers, IBM PC

O/S: z/OS operating systems, CICS, IBM PC, OS/400, IBM VM Operating System, Windows Operating Systems

PROFESSIONAL EXPERIENCE

Sr Mainframe Developer 2017- Today

State of Arizona-DES, Arizona

Professional resource to handle software coding on IBM mainframe using COBOL/CICS Cobol

To correct JCL errors or incorrect running on the IBM mainframe COBOL/CICS, ADABAS jobs, make necessary changes with SPF/TSO to make sure jobs complete themselves.

Analyze, code changes to new or old computer programs as needed, using SDLC Agile to show progression to completion

Running necessary test systems to test code in cooperation with client test group.

All communications are made using Microsoft's Office Products.

Production Analyst 2013 – 2016

CVS HEALTH, Arizona

Tier 1 troubleshooter for system wide technology and authorized intervention specialist.

Required to respond to display /monitor warnings by utilities RCIF and Scrub that helped determine the reason for a problem with system interfaces and then called the on-call programmer if needed.

For JCL error or incorrect running on the IBM mainframe COBOL/CICS, DB2 jobs, made necessary changes with SPF/TSO and restarted the job either from abended step or a previous step.

Worked with the scheduler software – Control-M, and with computer operations for the IBM mainframe.

Analyze, provided debugging on a very limited scale. Made changes needed to code/JCL as necessary. Mapped, linked, tested and worked with users/clients as necessary. Used EZtrieve to help determine abend reasons.

All communications were made using Microsoft's Office Products.

Information Technologist 2007 – 2010

Government Accountability Office (GAO)/Arizona Financial Information Systems (AFIS)

STATE OF ARIZONA

Hands-on, trusted, and valued professional resource that consistently maintained and upgraded critical COBOL/CICS programs and JCL streams for the (AFIS). 24/7 on-call resource.

Optimally utilized Computer Associates (CA) Datacom/DB to manage change control, generate timely analysis, and enhance the Control-M/CA-7.

Worked with other team members in the group using tools like Xpediter, TSO/SPF, Dumpmaster, to resolve programming error, both as a team and by myself. Used EZtrieve to produce quick reports for clients as needed.

Drove thorough testing initiatives with the Database Administrator and Operations Personnel to improve accuracy and reliability.

Concurrently supported IBM AIX initiatives. Initiated, researched, and implemented relevant best practices while updating JCL streams and COBOL programs. Made FTP changes as necessary.

Significantly upgraded database functionality by merging and purging data via JCL streams and COBOL programs.

Helped the completion of relevant changes to the code according to rules/policies, updated any necessary data definitions Did the compiling, linking, mapping, then testing with the assigned clients to meet deadlines.

All communications were made using Microsoft's Office Products.

Solution Support 3 2005 – 2007

DHL EXPRESS, Arizona

Optimally generated Level 2 support and guidance for key real time problems under IBM z/OS, VM, and OS/400 operating systems. Concurrently led multiple real time changes and provided detailed and thorough root-cause analysis on strategic problems. Researched, implemented, and documented multiple coding changes to COBOL and assembler code, JCL and REXX streams, and scripts, as well as scheduled and managed the system backup.

Simultaneously led troubleshooting & management over three different systems: IBMs VM, z/OS, AS/400 mainframes.

Researched, implemented, and documented multiple coding changes to COBOL and assembler code, JCL and REXX streams, and scripts, as well as scheduled and managed the system backup.

Microsoft products used in internal communications

Information Technologist 2003 – 2005

GAO/AFIS, STATE OF ARIZONA

Maintained and upgraded critical COBOL/CICS programs and JCL streams. Optimally utilized Computer Associates (CA) Datacom/DB to manage change control, generate timely analysis, and enhanced the Control-M/CA-7. Drove thorough testing initiatives with the Database Administrator and Operations Personnel to improve accuracy and reliability. Concurrently supported IBM AIX initiatives working with ASU to get files from them. Initiated, researched, and implemented relevant best practices while updating JCL streams and COBOL programs with TSO/SPF. Testing done with both Xpediter/batch, Xpediter/CICS. Set up the necessary FTP parameters. 24/7 on-call resource.

Significantly upgraded database functionality by merging and purging data via JCL streams and COBOL programs.

Led the completion of relevant changes to the code Per GAO requirements, as well as updated data definitions, compiling, linking, testing, data-mapping and troubleshooting programs.

Efficiently and effectively adopted and complied with GAO requirements when making changes to code, data,

definitions, compiling, linking, testing, data-mapping and troubleshooting programs. Used TSO/SPF to edit changes and help to submit the changes. Cobol/JCL used by this system for Datacom/DB and Z/os program changes

Consistently coordinated and managed change controls for testing with help from GAO clients. Xpediter, both TSO version and CICS, used to accomplish changes made. Much of the reporting done with EZtrieve.

Information Technologist 2001 – 2003

HUMAN RESOURCE MANAGEMENT SYSTEM (HRMS), STATE OF ARIZONA

Subject Matter Expert who successfully installed, enhanced, and maintained COBOL programs and JCL streams from vendors for the Human Resource Management System (HRMS) payroll system; 24/7 resource. TSO/SPF used to edit/ submit Cobol/JCL change packages on the Z/os mainframe system. Librarian used for source change management. Xpediter, both TSO version and CICS, used to accomplish changes made.

Drove changes for critical pieces of code by compiling, linking, testing, and troubleshooting programs that need to be updated to better meet vender release requirements. All releases to the software I had to install and test.

Significantly upgraded functionality to meet required payroll modifications per State of Arizona requirements using TSO/SPF and

Sr. Programmer Analyst 1979 – 2000

VALLEY NATIONAL BANK (VNB), Arizona

Efficiently installed and maintained key COBOL and REXX programs and JCL streams in full compliance with vendor releases for the Automated Clearing House (ACH) system. Maintained and updated the Warrant (WRT) Reporting System for Jury Warrants received as deposits from the State of Arizona. Analyst for the Trust area on trust systems. Partnered on multiple initiatives with the Investment department updating programs on Tandem Non-Stop Machines, Digital Equipment Corp. (DEC), and Prime (Pr1me) machines. Generated accurate and timely conversion support documents during the migration of VNB back-office systems to Bank One. All systems, other than the DEC and Pr1me systems, I used TSO/SPF as interface tools to accomplish changes/edits to the Cobol, JCL, DB2/IMS changes. Panvalet used to do change management of changes to source code.

Actively supported and updated the VNB trust system (Trustor II trust package).

Was selected to be part of a team to upgrade the Trustor II package to a package bought from Mellon Bank.

Supported the VNB Investment group on investment related programming, as well as partnered with the trust group by writing and modifying a very large trust package (over 3,500 modules) bought from Mellon Bank of Pennsylvania. Transition work included working with the ACH group.

EDUCATION AND RECOGNITION

Associate of Arts, Administration of Justice – Mesa Community College, Mesa, AZ

Multiple classes (118 hrs.) in Computer Information Systems at Arizona State University

Multiple Professional Development Courses taken for job specific initiatives

STATE OF ARIZONA AWARDS

Employee of the Quarter, Jan.-Mar. 2002 Led the timely installation of Federal tax changes for payroll

Cause for Applause, Feb. 2004 & Aug. 2008 Helped create a new testing method for GAO & reduced CPU time

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