Customer Service Assistant

Chan-il Park

** ***** ***** (N*V *S*) +1-548-***-****

London, ON, Canada ************@*****.***

RELEVANT SKILLS

I am knowledgeable at CCNA, Microsoft OS, MS Office, MS SQL, Active Directory, Red Hat Linux, PowerShell, C#

EDUCATION

Information Technology - Computer Systems Technician, Fanshawe College

2018.1 – 2019.4

•Graduated from Computer Systems Technician program. (2-Year Diploma)

WORK EXPERIENCE

Junior employee, Interpark i-market, Seoul, South Korea 2017. 5 - 2017. 12

•Maintaining sub-contractors’ product manifest and delivery.

•Responsible for customer’s questions, opinions and complaints from the website.

Temporary Electricity Assistant, SK Hynix Semi-conductor Plant, Icheon, South Korea 2015. 12 - 2016. 2

•Maintaining and constructing electricity infrastructure for semi-conductor plant.

•Working as an assistant for senior technicians.

Beans on Bow, Calgary, AB, Canada 2014. 3 - 2014. 8

•Food Preparation, customer service, cashier, cleaning.

Good Earth, Calgary, AB, Canada 2014. 5 - 2014. 8

•Food Preparation, customer service, cashier, cleaning.

TD Starbucks, Calgary, AB, Canada 2013. 11 - 2014. 3

•Food Preparation, customer service, cashier, cleaning.

Junior Telecom Counselor, Free-telecom, Seoul, South Korea 2012. 7 - 2013. 8

•Basic mobile technical support for customers.

•Responsible for customer’s complaints such as mobile communication errors and qualities.

•Maintaining mobile device lists for customer’s promotional events.

Corporal, Military Driver, The headquarter of ROK Army education, South Korea 2010.10 - 2012.3

•Transporting officers for missions.

•Maintaining vehicles as good conditions.

•Guarding around the basecamp.

•Maintaining warehouse supplies.

INTERESTS

Building/modifying personal computer hardware, understanding computer programs, networking technologies, digital / analog photography, and developing digital photographs.

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