Manager Front Desk
Resume:
SARA SCHULTES
**** ******** **, *******, ** ***** *********@*****.***
OBJECTIVE
Dedicated social worker with a strong commitment to serving disadvantaged youth and adults, including populations with special needs and substance abuse.
SKILLS & ABILITIES
Lesson planning, teaching social skills
Client advocacy, client relations
Communication with clients and collateral contacts, community outreach
EXPERIENCE
IN HOME INTERVENTIONIST THE PROMISE RESOURCE CENTER-CHARLOTTE HALL, MD
OCTOBER 2018 - MAY 2019
Works with families in crisis with multiple needs.
Provides child-specific and general information on parenting, child development, and early learning milestones.
Maintains current files on all referrals.
Maintains professionalism and confidentiality
Collects data necessary for evaluation of the program.
BEHAVIORAL HEALTH INTERVENTION SPECIALIST TRANSITIONAL SERVICES OF IOWA – SIOUX CITY, IA
MAY 2015 – JUNE 2018
Completed required documentation, progress reports and discharge summaries within the allotted time frame.
Set-up and maintained files on computer system to ensure case documentation
Attended monthly staff meetings and individual monthly supervision meetings.
Collaborated with other professionals involved with a client on a regular basis and documented interaction.
Taught social, emotional regulation. Conflict resolution, communication skills on a weekly basis in an individual and family setting.
CARE COORDINATOR SUPPORT WORKER SOUTHWEST IOWA FAMILY ACCESS CENTER (SISTER COMPANY OF TRANSITIONAL SERVICES OF IOWA) – SIOUX CITY, IA
DECEMBER 2016 – JUNE 2018
Helped identify family goals for safety, permanency, and well-being as specified within the case service plan.
Provided support and resources for families to successfully resolve barriers that may exist for them to safely have their children returned to their care.
Provided the opportunity for children to visit/interact with their parent(s) and/or siblings.
Attended court hearings to provide support and documentation.
RECEPTIONIST FIRST ASSEMBLY OF GOD - ALEXANDRIA, VA
NOV 2012 – JUN 2013
Verified that information in the computer system was up-to-date and accurate.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Maintained the front desk and reception area in a neat and organized fashion.
Served as a point of contact for all outside vendors needing to gain access to the building.
Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
NURSERY DIRECTOR FIRST ASSEMBLY OF GOD – ALEXANDRIA, VA
SEPT 2010 – JUNE 2013
Managed four classrooms of 50 children ages 0-6.
Monitored supply and material inventory.
Maintained a safe, clean, and constantly supervised play environment.
Wrote newsletters and email to communicate monthly activity schedules to parents.
Used crowd management techniques to create a safe and secure childcare environment.
EDUCATION
UNIVERSITY OF WISCONSIN - WHITEWATER
BACHELOR OF ARTS – PSYCHOLOGY
Graduated 2002
PENN FOSTER
CAREER DIPLOMA-MEDICAL TRANSCRIPTIONIST
Graduated 2008
VOLUNTEER WORK
Girl Scout Leader- Sioux City, IA
Sept 2013 – May 2016
Managed monthly meetings.
Demonstrated organization skills: Gathered necessary supplies, made appropriate purchase orders and selected materials.
Troop Product Manager during cookie season. (Feb-Mar)
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