Sales Manager

Dennis W. Billings

******@***.*** Customer Service and sales 409-***-****

I was successful at expanding customer satisfaction by creating personal connections.

OBJECTIVE: Work with a great employer to produce maximum profit through increased customer satisfaction and retention.

Professional Strengths

Problem solving • Can effectively lead or follow

Willing to change, adapt, improve • Persistent

Strong work ethic • Self reliant

Organized •Convincing

Qualifications

Many years selling to retail customers

Over ten years experience selling directly to businesses

a.Tripled customer list and sales to construction clients in three state territory

b.Maintained sales quotas selling security systems all over greater Houston

Over six years of retail sales over the counter

a. Began sales career up selling automotive parts and accessories

b.Doubled agriculture parts department sales as new manager (John Deere Dealer)

Performed well as residential sales person

a.Was promoted to sales and retention specialist after one year selling alarms

b.Maintained sales quotas providing lawn care programs

c.Successfully sold green electricity provider plans to homeowners

Have managed and directed all phases of daily agribusiness operations, including hiring, training, staff supervision, scheduling, payroll, maintenance, and legal compliance

Shipping and receiving experience

a. Pulled, shipped and received, and orders of small electrical parts during temp job

Key Job Skills

Committed • Excellent Driving Record

Organized • Computer literate

Dependable • Communication

Multi-task • Can make decisions

Conscientiousness • Team player

High mechanical aptitude * Bilingual

AS400

Windows Office Suite

Salesforce

Kronos

MAS 90

Dennis Billings

Dickinson Texas 77539 409-***-**** ******@***.***

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Work Experiences

• GW Parts Group, NAPA Auto Parts, La Porte Texas

Outside Sales Aug 2018-April 2019

I was hired to introduce the opening of a new NAPA branded parts store in Texas City. When I began there was one business account purchasing from the location in La Porte, but I called on them and and sold them stock before the new Texas City store was open. I visited over 236 businesses in the area that could use our products. Over 75 had opened accounts in the first 60 days. I had begun converting customers that kept an on hand stock of filters and regular use parts with NAPA parts and was effective at converting many to buy from our new store. Daily sales were steadily climbing.

• Northern Tool and Equipment, Houston Texas

Retail Sales Nov 2014-

As a sales associate my primary job was to assist customers, both walk in and telephone, in locating, checking availability, and ordering items not in stock. Assistance in determining correct items and accessories was critical in servicing customers. New inventory was received and restocked. Inventory count was maintained and displays were kept fully stocked, clean and organized. I exceeded company expectations and was one of top rated sales people in company. I was able to easily do this because I was so familiar with tools and power equipment. I began doing mechanical work when I was nine. At NTE I sold power equipment and service parts powered by Briggs, Honda, Kohler, and many others. These engines powered mowers, pressure washers, wood chippers, log splitters, air compressors, welders, trowels, compactors, and more. I also sold Husqvarna chain saws and other yard tools, as well as Poulan. I was asked by manager if I would take the job of service manager.

• Specialty Control Systems, League City Texas

Shipping and Receiving May 2014-Oct 2014

In completing my temp job, electrical control panel parts and components were pulled from inventory, packed and shipped to customers all over the U.S. and Canada, using proprietary, UPS, and FedEx software. New inventory was received and restocked. Inventory count was maintained. There was no challenge or interaction with customers, but it was a job someone had to do and I gained experienced from it.

•• Storm Tight Windows, Webster Texas

Residential Sales February 2014- May 2014

Replacement vinyl windows were sold to homeowners by performing home demonstrations with preset appointments at customer’s homes. Sales were made using demonstration using samples and data to persuade customer of energy savings and improved aesthetics’ for their homes.

••• TruGreen Lawn Service, League City Texas trugreen.com

Residential Sales Representative February 2013-January 2013

By using past sales experience, training, horticulture and entomology, I successfully met and exceeded sales quotas and satisfied many customers with greatly improved lawns and shrubs. I inspected peoples yards both prospective and existing and sold them either our service or additional treatments. This was a seasonal job.

Dennis Billings

Dickinson Texas 77539 409-***-**** ******@***.***

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ADT Security Services, Houston Texas adt.com Small Business Sales and Retention September 2010-February 2013

Sales quotas were met or exceeded while prospecting for potential customers. This was accomplished using Salesgenie, Salesforce, ADT data, and cold calling. Intrusion detection, CCTV, and fire warning systems were configured and sold to businesses and residents. I used telephone to procure appointments as well as leads provided by call ins. During my tenure with ADT I sold to both residential and commercial clients and I also retained customers who were in arrears.

Midwest Block and Brick, Paducah Kentucky midwestblock.com

Territory Sales Manager November 2002-July 2010

I was very successful at managing and increasing the customer base in three states 37%. This was accomplished by working with contractors, home builders, home owners, architects, and landscapers to help them select our building products to be used in their new building and remodels. I had customers in four states. Having customers call me when they needed assistance concerning our products was gratifying to me and profitable to the company

EDUCATION

High School Education

I have invaluable experience which can only be gained with time on the job.

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