Customer Service Executive Assistant
Resume:
https://www.linkedin.com/in/kendra-teschendorf-***39b173
Kendra Teschendorf
**** *. ***** *** *** Lot 1
Midland, Texas 79706
*******.**@*****.***
Education
Angelo State University, San Angelo, Texas
Bachelor of Liberal Arts in Linguistics, Minor of Liberal Arts in Spanish
Attended Jan 2000 - Dec 2006 - Graduated
University of Texas San Antonio, San Antonio, Texas
Master’s of Business Administration - Online
Currently Enrolled - Expected Graduation May 2020
Summary of Qualifications
● High Volume Sales in competitive markets
● Exceptional customer service skills, networking, and relations
● Proficient in all Windows operating systems
● Multi-line phone systems, ten-key, filing; payroll; exceptional customer service skills
Work History
January 1996 - December 2018
Business Administrator, Concho Valley Steamway Carpet Cleaning, San Angelo, Texas
● Promoted company growth by marketing and enhancing business development ventures
● Actively managed various accounting roles including payroll, receivable, and payables
● Maintained various employee schedules, company wide projects, and client deadlines in a timely manner.
● Developed positive customer, vendor relationships, while growing the company profile within the community
February 2008 - October 2015
General Office Manager - Business Development Advisor, All American Security Services, San Angelo, Texas
● Provided licensed security services to corporate and residential clients in various markets
● Effectively maintained revolving schedules for employees company wide so clients needs were met at all hours
● Positively enhanced company image through client relations, business development, and community involvement
● Managed full scale accounting practices company wide, meeting deadlines in a timely fashion
November 2010 - June 2011
Executive Assistant to Director of Nursing, San Angelo State School, Carlsbad, Texas
● Provided case management for residents’ individual outside appointments arranged care and transportation
● Maintained residents’ physical and electronic medical records, charts, and data in an expedient manner
● Created, updated, and delivered daily reports on residents’ care and needs to their caregivers daily
● Protected and preserved school’s compliance and certificates by meeting state regulated deadlines for databases
January 1996 - August 2001
Sales Account Manager - Business Development Associate, Sitel, San Angelo, Texas
● High Volume Corporate Account Sales for GTE-VERIZON in a very competitive market
● Regularly met and exceeded worldwide company sales performance records in the U.S. market as well as abroad
● Trained and mentored new sales associates to exceed performance goals while encouraging personal growth
● Developed expert database information technology skills from maintaining customer records and company data
References Available upon Request
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