Customer Service Food
Resume:
Elizabeth Goudge
Bemidji, MN 56601
Phone: 218-***-****
E-Mail: **********@*****.***
Professional Summary
Responsible server. proficient in preparing and serving food and beverages.Passionate, motivated, and reliable with a drive for excellence and providing great customer service. Accomplishing ten years of experience in both dine in and fast food restaurants.
Skills
Customer and Personal Service Active ListeningService Orientation Food ProductionCoordination MonitoringTime Management Psychology
Experience
April 2016 to January 2018
Country Kitchen Restaurant Bemidji, MN
Waitress
Escort customers to their tables.Present menus to patrons and answer questions about menu items, making recommendations upon request.Inform customers of daily specials.Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.Check with customers to ensure that they are enjoying their meals and take action to correct any problems.Collect payments from customers.Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.Clean tables or counters after patrons have finished dining.Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.Prepare tables for meals, including setting up items such as linens, silverware, and glassware.Stock service areas with supplies such as coffee, food, tableware, and linens.Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
December 2007 to February 2017
McDonald's Bemidji, MN
Crew Trainer
Take food and drink orders and receive payment from customers.Serve orders to customers at windows, counters, or tables.Prepare and serve beverages such as coffee and fountain drinks.Cook the exact number of items ordered by each customer, working on several different orders simultaneously.Clean, stock, and restock workstations and display cases.Verify that prepared food meets requirements for quality and quantity.Clean food preparation areas, cooking surfaces, and utensils.Maintain sanitation, health, and safety standards in work areas.Accept payment from customers, and make change as necessary.Perform personnel activities such as supervising and training employees.
August 2015 to January 2016
Country Kitchen Restaurant Bemidji, MN
Hostess
Greet guests and seat them at tables or in waiting areas.Provide guests with menus.Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.Answer telephone calls and respond to inquiries or transfer calls. Operate cash registers to accept payments for food and beverages.Inspect dining and serving areas to ensure cleanliness and proper setup.Assist with preparing and serving food and beverages.Take and prepare to-go orders.
Education
May 1997 Bemidji High School Bemidji, MN
High School Diploma General studies
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