Desktop Support Data Entry

Key Strengths & Skills

Certified IT Professional, with over 10 years of experience supporting Windows operating systems.

Perform Pc repairs, maintenance, upgrades and migration to newer operating systems, Wins 7,8,10.

Basic Windows Server 2016 knowledge, Add new user, remove exiting users & user’s password reset.

Troubleshoot printers, scanners (Software & hardware) & copiers.

Installation of CCTV & DVR, running Cat5 cables in & around buildings.

Install and basic troubleshooting of network connections & devices, routers & switches.

Knowledge of tools from working with the installation and termination of CCTV & network cables.

MS Office – Word, Excel, Power point, Outlook.

CERTIFICATIONS

Computer/Networking Specialization

Cisco Certified Entry Network Technician Grade

Routing & Switching (CCENT RS) PASS

December 2017-2020

Certification Verification #430744169985BKZJ

Cisco Certified Network Associate Grade

Routing & Switching (CCNA RS) PASS

November 2018-2021

Certification Verification #434244169212EKCJ

In progress- Cisco Certified Network Professional. Routing & Switching (CCNP RS) Institution: International Business College/ Global Technology GRADE

Introduction Computer & Windows A

Microsoft Office A

Internet/ Email A

Networking Essentials B

PC Repairs & Maintenance B

Romano Rajab

9134 221 Street Queens Village, NYC 11428

Telephone Number 929-***-****

Email: *********@*******.***

Profile

A dedicated and enthusiastic young professional, with over 10 years knowledge and working experience in “Information Technology” area.

Qualified at the CXC level (High School) in the core subject areas, Association of Business Executive (ABE), Microsoft studies, Cisco Certified networking and proficient in computer Studies. EDUCATION HISTORY

Associate of Business Executive- ABE

Business Management

Institution: International Business College

GRADE

Introduction to Quantitative of Methods A

Introduction to Business Communication B

Introduction of Business Management C

Introduction to Accounting C

Caribbean Examination Councils- CXC (High School)

Institution: Global Technology- Academy of Professional Studies GRADE

English Language- English A Grade 3

Social Studies Grade 2

Office Procedures Grade 3

Principle of Business Grade 2

Mathematics Grade 4

PROFESSIONAL EXPERIENCE

Contracted/Freelance work for various IT/Network jobs Jan, 2012 - Present

Desktop Support

Building desktop computers, installing motherboard and it components.

Loading & troubleshooting windows operating systems (Win vista, Win 8).

Virus removals from laptops and desktops.

Install and maintain printers & scanners (troubleshoot software and driver errors).

Installation and termination of CCTV & DVRs. Running network cables.

Basic network/wifi troubleshooting.

Load windows server 2016 operating system (never configured server OS).

Basic configuration of cisco catalyst 2960 switches. JJJ Incorporated INC.

Canadian Exploration Company Jan, 2010 - Dec, 2011 Desktop Support

Maintain software’s & windows operating system updates. Troubleshoot windows OS.

Install and/or reload Windows operating system. Upgrading to Windows 8.

Install & maintain 3 in one printer/scanner/copier (troubleshoot software, driver errors & ink replacement).

Data entry using Microsoft excel.

Cheddi Jagan International Airport

Technical IT Personnel

August, 2008 - Jan, 2010

Maintain software’s, & windows operating system updates.

Replace & maintain printers (troubleshoot software, driver errors & ink replacement) & scanners & copiers.

Monitor CCTV from security office. Basic network/Wi-Fi troubleshooting. Data entry. Netcom Computer City

Pc technician, Network Assistant, Wireless Assistant, Camera Assistant June, 2006 - Jan, 2007

Building desktop computers, installing motherboard and all it components.

Maintain software’s, upgrade & migrate to Windows XP, Vista, 7, 8, and 10.

Cloning windows operating system using Norton ghost.

Install & maintain printers (troubleshoot software, driver errors & ink replacement) & scanners.

Basic configuration of computer network devices (routers/switches) and providing technical support on site.

Installation & termination of CCTV & DVR & running network cables (Cat5). Personal Details

Nationality: Guyanese. Marital Status: Single Date of Birth: 11-23-1987. References

Mr. Joshua Muridall

Head, Administrative Unit

Environmental Protection Agency

Department of Environment-MOTP

Ganges Street, Sophia, Georgetown

Direct: 592-***-****

Mobile: 592-***-****

Email: *********@*****.***

Ms. Keshanna Murledhar

Assistant Clerk of Committees,

National Assembly,

Parliament Office,

Public Building,

Brickdam,

Georgetown,

Guyana.

225-4921

651-7807

Contact this candidate