Key Strengths & Skills
Certified IT Professional, with over 10 years of experience supporting Windows operating systems.
Perform Pc repairs, maintenance, upgrades and migration to newer operating systems, Wins 7,8,10.
Basic Windows Server 2016 knowledge, Add new user, remove exiting users & user’s password reset.
Troubleshoot printers, scanners (Software & hardware) & copiers.
Installation of CCTV & DVR, running Cat5 cables in & around buildings.
Install and basic troubleshooting of network connections & devices, routers & switches.
Knowledge of tools from working with the installation and termination of CCTV & network cables.
MS Office – Word, Excel, Power point, Outlook.
Cisco Certified Entry Network Technician Grade
Routing & Switching (CCENT RS) PASS
Certification Verification #430744169985BKZJ
Cisco Certified Network Associate Grade
Routing & Switching (CCNA RS) PASS
Certification Verification #434244169212EKCJ
In progress- Cisco Certified Network Professional. Routing & Switching (CCNP RS) Institution: International Business College/ Global Technology GRADE
Introduction Computer & Windows A
Microsoft Office A
Internet/ Email A
Networking Essentials B
PC Repairs & Maintenance B
9134 221 Street Queens Village, NYC 11428
Telephone Number 929-***-****
A dedicated and enthusiastic young professional, with over 10 years knowledge and working experience in “Information Technology” area.
Qualified at the CXC level (High School) in the core subject areas, Association of Business Executive (ABE), Microsoft studies, Cisco Certified networking and proficient in computer Studies. EDUCATION HISTORY
Associate of Business Executive- ABE
Institution: International Business College
Introduction to Quantitative of Methods A
Introduction to Business Communication B
Introduction of Business Management C
Introduction to Accounting C
Caribbean Examination Councils- CXC (High School)
Institution: Global Technology- Academy of Professional Studies GRADE
English Language- English A Grade 3
Social Studies Grade 2
Office Procedures Grade 3
Principle of Business Grade 2
Mathematics Grade 4
Contracted/Freelance work for various IT/Network jobs Jan, 2012 - Present
Building desktop computers, installing motherboard and it components.
Loading & troubleshooting windows operating systems (Win vista, Win 8).
Virus removals from laptops and desktops.
Install and maintain printers & scanners (troubleshoot software and driver errors).
Installation and termination of CCTV & DVRs. Running network cables.
Basic network/wifi troubleshooting.
Load windows server 2016 operating system (never configured server OS).
Basic configuration of cisco catalyst 2960 switches. JJJ Incorporated INC.
Canadian Exploration Company Jan, 2010 - Dec, 2011 Desktop Support
Maintain software’s & windows operating system updates. Troubleshoot windows OS.
Install and/or reload Windows operating system. Upgrading to Windows 8.
Install & maintain 3 in one printer/scanner/copier (troubleshoot software, driver errors & ink replacement).
Data entry using Microsoft excel.
Cheddi Jagan International Airport
Technical IT Personnel
August, 2008 - Jan, 2010
Maintain software’s, & windows operating system updates.
Replace & maintain printers (troubleshoot software, driver errors & ink replacement) & scanners & copiers.
Monitor CCTV from security office. Basic network/Wi-Fi troubleshooting. Data entry. Netcom Computer City
Pc technician, Network Assistant, Wireless Assistant, Camera Assistant June, 2006 - Jan, 2007
Building desktop computers, installing motherboard and all it components.
Maintain software’s, upgrade & migrate to Windows XP, Vista, 7, 8, and 10.
Cloning windows operating system using Norton ghost.
Install & maintain printers (troubleshoot software, driver errors & ink replacement) & scanners.
Basic configuration of computer network devices (routers/switches) and providing technical support on site.
Installation & termination of CCTV & DVR & running network cables (Cat5). Personal Details
Nationality: Guyanese. Marital Status: Single Date of Birth: 11-23-1987. References
Mr. Joshua Muridall
Head, Administrative Unit
Environmental Protection Agency
Department of Environment-MOTP
Ganges Street, Sophia, Georgetown
Ms. Keshanna Murledhar
Assistant Clerk of Committees,