Manager Engineer

Deepak Datta

Employer: Anthony

Email ID: *******@********.***

Phone No. 832-***-****

PROFESSIONAL SUMMARY

Experienced System Engineer (Virtualization)

Experience with Virtualization using VMware vSphere and Microsoft Hyper V.

Strong knowledge on Server and Application virtualization.

Experience in Installation, Configuration, Administration and Troubleshooting of VMware ESX/ESXi 3.X, 4.X, 5.X, 6.X servers Extensive experience in migration of servers P2P, P2V and V2V by using VMware Converter.

Extensively worked on VMotion, Storage VMotion and Microsoft Active Directory.

Experience in migration of servers from EMC storage to IBM storage.

Experience in configuring SSO allowing users to use set of login credentials to access multiple application throughout the environment.

Experience working with VMWare SRM for disaster recovery.

Installation and troubleshoot experience with ESX/ESXi servers.

Excellent experience and understanding with VDI -VMware View 4.x & VMware View 5.

Supporting and Maintain vCenter Server Appliance, vRealize Operations Manager (vROps), vRealize Automation (vRA), vRealize Orchestrator (vRO), vRealize Business, ESXi, Update Manager and NSX

Experienced in installing and managing production, test and development environments.

Worked extensively on Templates/Clones/Snapshots & Resource pools

Knowledge on VMware ESX Server security tasks creating and applying Roles and Permission within Active Directory Users and Groups, Configuring VMotion, Resource Pool, and DRS, HA Cluster, cloning and migrating VM machines.

Experienced in WINS, DNS, DHCP, Virtual Server Administration, and Patch Management on Microsoft Windows Servers.

Installed, Configured and Supported Intel or AMD based HP Proliant DL360, DL380, DL580 Servers, BL460c, BL20p Blade Servers, and Dell Power Edge Servers.

Involved in upgrading the existing Servers with latest Service Packs, Security Patches.

Experience in analyzing and troubleshooting Microsoft Windows Server hardware, Software applications and clustered environment issues.

Provided daily, weekly and monthly reports on the existing Windows Servers and suggested up gradations of server licenses.

Experience with high availability and disaster recovery solutions and tools, including clustering, load balancing.

Efficiently coordinated with the Technical Support Team and Vendor to resolve the problem.

Proficient in Active Directory, Group policy, DNS, DHCP and FTP environment.

Worked on HP, Dell and IBM server class hardware.

Strong problem-solving skills and a strong knowledge of ITIL Processes.

PROFESSIONAL EXPERIENCE

Bexar County Information Technology, San Antonio TX (Jan 2019-Present)

Sr Systems/ Virtualization Engineer

Worked as a Senior Systems Enigneer to help plan and execute a datacenter migration for Bexar County information technology.

Played a pivotal role in design and implementation of new infrastructure using Cisco Hyperconverged technology.

Built 14 node Cisco HyperFlex infrastructure, including rack and mount, with All-Flash M5 Nodes from scratch

Configured various components of the Cisco HyperFlex infrastructure including Cisco UCS Manager 4.0 and Cisco Hyperflex Connect.

Experience in setting up the VLANs, service profiles, Fabric interconnects, network profile in Cisco UCS Manager.

Built and deployed VMware vCenter 6.7 for production workload (both Windows and appliance based).

Configured and deployed ESXi 6.5 servers into VMware farm for production workload.

Architectured, configured and implemented a new VDI infrastucture using Horizon View 7.

Worked on VDI Infrastructure that used technologies such as VMware Horizon View 6.0 and 7.0 and XenDesktop.

Managed VDIs with multiple operating systems such as Windows 7, Windows, Windows 10 and Windows12.

Built VDI desktop pools with non-persistent VDIs and persistent VDI as per the requirement with users.

Involved in all aspects of deployment including setting up the composer server and security server.

Created Desktop pools and kiosks as per customer requirement.

Deployed Active directory server, WSUS server, DHCP server along with the VMware Hosts to create a highly redundant and fault-tolerant environment.

Implemented Zerto Replication software from scratch.

Extensive knowledge in deploying Zerto Virtual Manager, creating Virtual Replication Appliances (VRA), Virtual Protection Group (VPGs), and setting up replication between different sites.

Created multiple protection groups to kick off the replication between target and Protected sites.

Intricately involved in planning and execution of migration of nearly 300 VMs from vCenter 5.0 to vCenter 6.7 infrastructre.

Deployed and configured VMware Update Manager and created Host Baselines and profiles for Seamless upgrades of VMware ESXi Hosts from VMware ESXi 5.5 to VMware ESXi 6.5.

Koch Industries, Wichita KS (June 2018-December 2018)

Sr Systems/Virtualization Engineer

Worked as a Windows/Cloud admnistrator and managed a large complex environment consisting of more than 10000+ servers across multiple datacenters on different continents

Involved in the day to day server administration and upgradation activities.

Used IAM for creating roles, users, groups and also implemented MFA to provide additional security to AWS account and its resources

Proficient in AWS services like VPC, EC2, S3, ELB, Auto Scaling Groups(ASG), EBS, RDS, IAM, CloudFormation, Route 53, CloudWatch, CloudFront, CloudTrail.

Experience in creating VPCs and creating private and public subnets as per customer requirement.

Experience in creating security groups, Network ACL’s, internet gateways in order to create a secure environment for the AWS infrastructure at Koch.

Defined AWS Security Groups which acted as virtual firewalls that controlled the traffic allowed to reach one or more AWS EC2 instances.

Experience in configuring S3 buckets with different lifecycle policies as per the requirement.

Implemented CloudTrail in order to capture the events related to API calls made to AWS infrastructure.

Experience in creating AMIs in the NG Cloud AWS environment for customers.

Created monitors, host and alarms for EC2 hosts using CloudWatch.

Created snapshots to take backups of the volumes and also images to store launch configurations of the EC2 instances.

Used AWS Route 53 for configuring the High-Availability and Disaster recovery to make the environment up and running in case of any unexpected disaster.

Used IBM Big Fix to deploy patches and updates.

Provide project support by configuring DNS, DHCP, GPO's and Active Directory changes and implementations as needed.

Managing a large Microsoft Server environment with Systems Center Configuration Management (SCCM) and System Center Operations Management (SCOM).

Worked extensively with troubleshooting Microsoft Windows server (2008-2016) cluster issues.

Involved in installation and configuration of VMware ESXi 6.0 on Dell PowerEdge Rack Servers, HP Proliant Blade and Rackmount Servers and Cisco UCS Blades.

Created and Designed Automation process of VDI creation for flawless onboarding of new user.

Strong understanding and experience using SolarWinds Orion for Network and Global Infrastructure Monitoring to ensure uninterrupted service availability and improve operational efficiency.

Resolved Problems related to Disk Space Usage.

Resolved problems related to performance metrics such as Processor Usage, Memory etc.

Work with storage team to create luns/NFS and Map it to vmwarevsphere ESX (i) hosts

Experience in configuring VMware virtual machine port groups, console ports groups, vmkernal port groups and vlans.

Effectively communicated with vendors and site contacts at remote locations to provide impeccable customer satisfaction while troubleshooting hardware issues on HP and Dell infrastructure.

Ensured full and incremental data backups were successful; performed data restore for users as needed

Directed troubleshooting efforts for high severity issues by engaging with other support teams

Provided technical solutions and investigated alternative methods for solving problem

Performed daily duties including answering internal support calls, Data Center walkthroughs, system health checks and event notification

Follow change management principles to ensure all the infrastructure changes were performed with in the specified change management policies and guidelines in ITIL driven controlled environments.

Worked with service now, ITIL/ITSM Ticketing.

Provided 24/7 On Call support onsite and remotely on rotation basis.

Baker Hughes, Houston, TX (December 2016-June 2018)

Systems Engineer.

Worked as a VMware administrator in Data Center consolidation using VMware ESXi 6.0.

Building and configuring experience with ESXi 6.0 and vSphere web client 6.0

Experience managing different aspects of vSphere web client 6.0, including vSwitches, HA, DRS, vMotion, Storage vMotion, VMFS, and vSphere replication.

Performed P2V and V2V conversion of Windows 2003, Windows server 2008, Windows Server 2008 R2 and Windows Server 2012 server editions using enterprise VMware standalone converter 6.1

Installed and upgraded the VMware tools, upgrade the hardware compatibility on virtual machines on VMware vSphere web Client 6.0.

Manage VDI environment using VMware Horizon View Client.

Involved in designing both internal and external VMware View 4.5 & 4.6 VDI solutions to customer base.

Involved in designing both internal and external VMware View 4.5 & 4.6 VDI solutions to customer base.

Experience with decommission of servers by following the best practices.

Experience with configuring and troubleshooting TCP/IP network settings.

Performed various storage level and host level migrations (vMotion) for multiple virtual machines in the hosts.

Configured and performed VMware vSphere replication, thus enabling to perform the replication without downtime to the users.

Involved in all aspects of the migration including customer engagement, change request creation, outage coordination and planning and resolving migration related issues.

Managed VMware Cluster with High Availability (HA) and Distributed Resource Scheduler (DRS).

Experience in Management of Windows Active directory, DNS, DHCP and remote desktop.

Excellent knowledge in creating and managing users, permission setting, roles and responsibility assignment and VM resource allocation on ESXi hosts.

Worked very closely with the compliance and audit team to ensure the servers in the BHGE environment are compliant and remediated the issues on the non-compliant servers.

Used Solar winds IP address tracking tool to track the subnets and to maintain Network topology.

Worked with PowerShell scripts for reporting and automation purposes.

Provided Remote support and administration on network for internal and external clients using Remote desktop Connection.

FannieMae, Reston, VA (Jan 2016-December 2016)

Systems Engineer

Part of Execution team designated to migrate more than 3000 servers from Reston datacenter to Urbana Datacenter.

Executing the Phase by phase migration plans and performing Hardware Refresh & upgrades on various Linux, Windows and Xen servers.

Installing and configuring the VMware vSphere 6.0 and creating clusters for High Availability (HA) and Dynamic Resource Scheduling (DRS).

Responsible for administration and maintenance of SuSe Linux 10SP3/4 and 11 SP3/4

Designed and implemented fully automated DRS and HA clusters with HP and Hitachi SAN storage.

Managed the User and Application Account creations and deletions for the Linux Servers. This includes setting up SUDO access for DBA and application account access.

Created disk groups, initialized physical disks, created sub disks, plexes, volumes to create a Veritas File System (VxFS)

Installed and worked on VMware Site Recovery Manager (SRM 5.0) for the disaster recovery and managed recovery plans

Created several mount points for server directories and mounted directories on SuSe LINUX servers.

Managed file permissions & ownership for important directories & files in SuSe Linux

Extensive knowledge and work on Configuring the vCenter Operations Operation Manager 5.0 which can manage the health of the Whole environment including Datacenters, ESXi Hosts, VMs (having Windows OS, Windows server and LINUX OS), datastores.

Migrating of VMs from vSphere 5.0/5/5 to vSphere 6.0 using VMotion, Cold migrations and Storage VMotion with in Cluster\ Datacenter level.

Migrated Physical servers to Virtual Machines in vSphere 6.0 with VMware Converter & Plate Spin tool (P2V Conversions)

Deploy and manage VMware horizon view on CISCO UCS for VDI deployment and failover clustered Hyper-V environments.

Intricately involved in the physical migrations of more than 1000 IBM GRID blade servers.

Installed SuSe Linux SP4 on the blade servers after migration brought it up in the production network.

Worked with LDAP team to install and configure LDAP servers to authenticate between different environments.

Created and maintained new LDAP OU, groups and schemas.

Administer Microsoft SCCM 2012 environment, including creating or editing security groups, application deployments, patch management, general troubleshooting, log analysis and upgrades.

Building the virtual Machines in the DMZ zone with the Load Balancers that are required depending on the applications where the applications can be accessed by outside world from different places by different Users.

Worked on large datacenter consolidations and completed them successfully using multiple P2V conversion tools like vCenter Converter and vConverter DR resulting in a reduction of racks and power usage, decrease downtime during maintenance and upgrades and improved monitoring.

Experience authenticating LDAP users through LDAP server.

Migration of servers from Xen Hypervisors to VMware.

Managed separate VMware clusters like QA, Development and Production.

Performing Snapshots, Cloning VMs for updating\upgrading\testing purpose or troubleshooting VMs.

Collect ESXi host logs, vCenter logs to troubleshoot root cause analysis for incidents.

Working knowledge of Cisco UCS platform, like creating servers, setting up VLANs, assigning it to set domains and clusters, setting fabric interconnects, and setting up heartbeat connections.

Created and Managed Resource Pool for Virtual Machines

Monitoring and managing performance of ESX servers and Virtual Machines using Virtual Center server for HA, DRS.

Involved in live migration of Virtual Machines and Virtual machines files using the vMotion and Storage vMotion.

Handled the VMware solutions to support multiple storage connectivity options such as FC-SAN, iSCSI, NFS (NAS) and internal storage.

ATOS, Geismar, LA (Apr 2014-December 2015)

VMware/Wintel administrator

Responsible to provide successful implementation and management of complete Virtualization environment. Ensuring the service meets the corporate quality, security and compliance standards, providing the documentation for the ongoing support and maintenance of the systems.

Maintain and Support 2000 + datacenter servers and also locally hosted servers in client site mixed of Windows 2003, 2008, 2008R2 and 2012 R2

Project involved - AD migration, DC build, File & Print server migration, server build from scratch for application team and P2V from 2003 to 2008 R2 & 2012 R2

Configured Single sign on (SSO) on vSphere client 5.5 between applications including different domains as well using Cookie Provider.

Implemented a strong authentication and authorization framework for the well maintenance of the SSO environment by defining user policies and rules

Migrated Physical servers to Virtual Machines on vSphere 5.5 with VMware Converter & Plate Spin tool (P2V Conversions).

Migrating of VMs in vSphere 5.5 using VMotion, Cold migrations and Storage VMotion with in Cluster\ Datacenter level.

Performing Snapshots, Cloning VMs for updating\upgrading\testing purpose or troubleshooting VMs.

Virtual machines and ESXi servers patch management done via VMware update manager.

Install & configure of new ESXi builds, connecting network and adding in to vCenter server to create VMs &allocate resources to VMs.

Working experience with setting up domains and DNS using Microsoft office 365 in virtual environment.

Installation of SuSE Linux on virtual machines.

Sound knowledge of installing and upgrading Citrix XenApp.

Collect ESXi host logs, vCenter logs to troubleshoot root cause analysis for incidents.

Creating standard templates to deploy multiple VM’s and reducing the time to build new VMs in vSphere 5.5.

Update VM hardware, VMTools, OS patches &Antivirus definitions.

Participate daily and weekly calls such as Task force and Change Advisory Board call.

Prepare server availability report on Weekly and Monthly basis and send to management for Customer review.

Windows/VMware Administrator (Aug 2013 – Jan 2014)

MedTrack, NYC, NY

Responsible for Windows 2000 & 2003 server environment support.

Involved in Active Directory (with SSO integration) planning, design and support.

Migration of Virtual machines from ESX 3.5 to ESX 4.0.

Managed installation of ESX 4.0 on few Dell PowerEdge Servers and deployed 500 VMs in Development Phase.

Configured clusters on HA and DRS enabled.

Performing VMOTION and SVMOTION when the CPU and storage was critical.

Installed and Configured Exchange Server 2003.

Tested and implemented Group Policies.

Responsible for DNS, DHCP Troubleshooting.

Involved in Windows Server 2000 & 2003&2008 OS installation and troubleshooting.

Performed Third party software evaluation, installation and troubleshooting.

Created custom installation scripts to automate corporate and third-party software, updates, and patches on workstations and servers using Wise, Windows Installer and other scripting languages to be deployed via Microsoft SMS.

Created Microsoft SMS advertisements, collections, packages.

Used VMware virtual systems for development and testing scripts.

Created custom utilities for ease of administration.

Created custom scripts to update systems settings.

Microvu Tech, India (Feb 2011-December 2012)

VMware/Windows Administrator

Installing, configuring and managing ESX servers and virtual center.

Consolidation of Datacenters using VMware Infrastructure 3

Installation, Configuration, Administration and troubleshooting for VMware ESX servers.

HA, DRS, VMotion and SAN configuration and troubleshooting on Virtual Center

Creating and managing VM Ware cluster. Enabling HA and DRS features in a cluster.

Creating and managing virtual machines, installing VM Tools into VM's and allocating for end user.

Monitoring VM'S & ESX Servers using virtual center.

Creating Virtual Switches & Port groups in virtual Environment.

Security hardening and Monitoring of VM's & ESX servers (CPU, Memory, Disk, Network Utilization) for Security Compliance.

Coordinating with WMG, SMG, NMG and SOC teams in implementing new changes and migrations.

Converting P2V, V2V using virtual converter.

Cloning the VM's as on required.

Patch Management of ESX Hosts using VMware Update Manager

Backup of Virtual Machines both file level and image level using VCB

Moving VM's from one LUN to another LUN using Storage VMotion

Installing Windows 2000 professional and XP Operating systems by using Symantec Ghost images.

Monitoring Symantec console and Installation, configuration, administration, troubleshooting, updating of Symantec Antivirus Corporate Edition Client (Versions 10.0 & 11.0)

Installing the Windows Patches, office patches and SCCM client tool for all the desktops & Laptops.

Monitoring the Symantec Antivirus Console on daily basis checking for the virus infected systems and cleaning the virus from systems.

Attending day-to-day problems at user end and closing the call within TAT.

Handling all Trouble Shooting Tasks, which include installing the Operating Systems, Configuring the Network Resources, Creation and Administration of User Accounts and Groups, Outlook, Process applications and Antivirus client issues through remote access, net meeting and conference calls.

Experience in administration of Active directory for users and computers and implementing security using Group Policies.

Creation of Roaming profiles to the users depending on the process to which they belong.

Handling the Technical escalations from the team members.

Monitoring & Preparing Downtime reports for the entire Productions server on Daily, Weekly & Monthly wise.

TECHNICAL SKILLS:

AWS Services:

EC2, Lambda, S3, Glacier, RDS, DynamoDb, Elasitcache, Redshift, VPC, CloudFront, DirectConnect, Route53, CloudWatch, CloudTrial, IAM, Certificate Manager, EMR, SQS, SNS etc.

VMware products:

VMware vSphere VMware Infrastructure 3.0/3.5/4.0/5.0/5.1/5.5,6.0 vCenter,ESX vCenter Update Manager 4.0, VMware VMotion and Storage VMotion, VMware Distributed Resource Scheduler, VMware High Availability, Site Recovery Manager (SRM) 5.0, VMware Fault Tolerance, VMware Consolidated Backup, vCenter Operations Manager, VMware Orchestrator,Plate spin, VMware converter.

Operating Systems:

Windows [2003, 2008,2012] Server, Windows 2000 Professional, Windows XP, Vista, 7.0, 8.1 and SuSe Linux 10SP2/3, 11SP2/3/4.

Microsoft Technologies:

Active Directory Domain Services (ADDS), IBM Tivoli and Big Fix Microsoft Server 2008 file and print server, DNS, DHCP, DFS, File Service, Print Services, Web-Server (IIS 6), Application Server, TCP/IP.

Hardware:

HP PROLIANT Range of Servers (DL385, DL585, DL580), Dell Power Edge & IBM X series Range of Servers like Dell (Dell Servers: Power Edge 2950, Dell Power Edge R900, R710,R700,R800), Cisco M4 Series, Cisco M5 series, Bladecenter HS22 and HS23.

Storage:

ISCSI SAN, FC SAN, NAS, NetApp, EMC, (Clarion, DMX, CX4, VMAX).

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