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Customer Service Manager

Location:
Dallas, TX
Posted:
May 20, 2019

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Resume:

Harshambika Venkatesh

Æ 682-***-**** j R ac9e73@r.postjobfree.com j harshambika-venkatesh j Harshambika Education

The University of Texas at Dallas Aug 2018 - Expected May 2020 Master of Science in Computer Engineering Dallas, TX Coursework Machine Learning, Computer Algorithms and Analysis, Big Data, Data Science Amity University Madhya Pradesh Aug 2011 - May 2015 Bachelor of Science in Computer Science and Engineering India Skills

Programming Technologies Java, JavaScript, Python, SQL, C/C++, HTML/CSS, DB2/Oracle Report Writing Oracle reports Servlets

Build and deploy tools Ant, maven, Jenkins build,JSON, XML, JDBC, LOG4J, JUnit Toolkits/Software/Framework Eclipse IDE, MySQL, Oracle SQL, Apache Tomcat, Spring/Struts, APIs (REST, SOAP) Work Experience

Wipro Technologies Aug 2015 - July 2018

Software Engineer (Core Java, Java J2EE,Javascript, OracleSQL, CSS, Tapestry) Bangalore, IN

Upgraded the Coca-Cola bottler solutions, a standalone Java application to Maven web application using Apache Tomcat, SDLC principles, Spring MVC framework and advanced Java which led to a successful launch with the migration team.

Involved in implementation, debugging, testing, deployment, code management of BOS application and received appreciations from the stakeholder for production server support on high priority issues.

Implemented from scratch, a Java web project for

ight reservation system using JDBC connection, struts and AGILE methodologies there by improving the re-usability of code by 50% throughout the application. Resource Manager (Microsoft Excel) Bangalore, IN

Optimized the budget, HR, time constraints and skill management for several projects and received a certi cate for best resource manager in the BFSI domain for the nancial quarter of 2017-18. HCL Services Ltd July 2014 - Sept 2014

SAP Intern (SAP CRM) Bangalore, IN

Conducted statistical analysis to deepen our understanding of SAP-CRM Tx-Tag and Life cycle services that helped to create productivity and audit reports to provide better customer service.

Assisted in maintaining existing Information management system and networking and supported hardware maintenance including test and repair.

Indian Space Research organization May 2013 - July 2013 Embedded System Intern (WinDriver, Verilog ) Bangalore, IN

Reviewed product requirements and logic diagrams to develop high performance, cross platform USB device drivers and custom hardware access applications in user mode for the Cypress EZ-USB family using Jungo’s Win-driver methodology.

Academic Projects

Database design for Dairy Product Distributor [MySQL] Fall 2018

Designed a database system for Dairy Product Distributor by conducting initial research for data gathering and entity model interactions to build a relational schema.

Developed di erent views based on the di erent conditions and scenarios to provide an easy access of data for the organization.

Branch Predictor using GEM5 [No Machine on Ubuntu OS, GEM5, Python] Fall 2018

Determined the e ect of varying Branch Prediction Parameters on ve di erent benchmarks using GEM5 con guration on three types of branch predictors to determine the most e cient result. Optimization of cache on X86 CPU [GEM5, No Machine on Ubuntu OS, Python] Fall 2018

Optimized the cache hierarchy on X86 architecture CPU for timing based CPU type on gem5 simulator using various parameters to get the minimum CPI for 5 individual benchmarks.

Performed a comparative analysis to determine the optimal cost function along with the best combination types for the CPU.



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