Pharmacy Technician Customer Service
Resume:
**** *. ****** **** ****** Dr.
Tucson, AZ.
*********@*****.***
RUBYANNA LUSTER
OBJECTIVE
Highly motivated and a detailed oriented Pharmacy Technician with over 25 years of experience with filling prescriptions, Customer service, Pre-Authorizations and data entry. Familiar with medication compounding and Pharmacy calculations. Dedicated, hard-working, reliable and a ultimte professional who delivers courteous personable service to all and at all times
SKILLS
Dispense Accurate Prescriptions
Accurate Pharmacy Calculations
Prescription Filling Training
Prescription Drug Labeling
Medication Inventory Management
Knowledge of HIPAA Regulations
Inventory Maintenance Systems
Pharmacy Automation
Motivated Self Starter
Committed to Quality Assurance
Flexibility in Scheduling
Conflict Resolution
Sensitivity to Time-Management
WORK HISTORY
SENIOR PHARMACY TECHICIAN, OPTUM RX, TUCSON AZ.
October 2013 – MAY 2019
Processed Prior Authorization received via Fax, phone or escribed
Entered Prescriber’s Information correctly; including phone number, address and/or fax
Ensured Patient’s personal information was correct and matched the Authorization information; i.e. Patient name, Date of Birth, Member Identification Number.
Checked and verified Medication and Strength was correct
Ran trial claims and check Formulary to ensure Prior Authorization was required
Answered Phones from Providers or Member in order to resolve issues that were presented by those Members
Appeal process included, processing new information received by Providers regarding Denied Authorizations.
PHARMACY TECHNICIAN, APAC, TUCOSN AZ.
November 2011 – October 2013
Processed new Prescriptions sent via fax
Ensure information was correct and matched faxed information
Ensure Medication strength was correct and complied with doctor’s direction
Ensured all information was typed and correct on the prescription bottle alone with the dosage, time, prescribing Doctor, umber of time to take/use medication.
PHARMACY TECHNICIAN, WALMART, TUCSON AZ.
January 1997 – October 2013
Helped with achieving Pharmacy/Store goals and objectives by properly filling and dispensing prescriptions at a quick awareness pace
Follow Pharmacy policy and Procedures
Assist Pharmacy staff with inventory, purchasing and receiving
Conduct routine audit inspection of medication and storage location
Regularly stock shelves, rotate stock and check for expired medications
Prepack bulk medication, filled bottle with prescribed medication and affix correct labels
Verify and label prescription with an 8-point check
Hand count Controlled Medication, measure liquids to be reconstituted
Asist Pharmacist with checking in Control inventory; including all relevant paperwork
Effectively prioritize tasks and organize workflow to increase efficiency
Assist with inventory management by completing an accurate pharmacy inventory cycle count
Check in daily orders, including all relevant daily paperwork
Efficiently operate cash register and handle cash, checks and charge transactions
Prepare medication such as emulsions, liquids, powders and ointments
EDUCATION
HIGH SCHOOL DIPLOMA, TUCSON HIGH MAGNET, TUCSON AZ. 1977
GENERAL STUDIES
Certified through the State of Arizona as a Pharmacy Technician during my tenor with Walmart
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