Customer Service Microsoft Office
Resume:
Curriculum Vitae
IRFANULLAH M.J
Personal Details
DOB: 18 MAY 1983
Status: Male/Married
Visa Status: Visit Visa
Telephone:
Religion: Muslim
Passport No: P 5846422
Place of stay:
Abu dhabi
E-Mail:
***********@*****.***
Educational Qualifications
(HDCA) Honors
Diploma in Computer
Application
Plus Two –Higher
Secondary School
(2001), Tamil Nadu,
India
Known Languages
English (Read,Write)
Arabic (Read,Write)
Tamil (Read,Write)
Hindi
Malayalam
Telugu
Objective
To be associated with a progressive organization which can provide me with a dynamic work sphere to extract my inherent skills as a Professional, use and develop my aptitude to further the organization’s objectives and also attain my career targets in the progress.
Profile
Able to coordinate multiple tasks and meet deadlines under pressure.
Equally effective working in a self-managed project as a team member.
Ability to adapt quickly to challenges and changing environments.
Recognized as a creative and practical problem-solver.
Energetic, positive and self-motivated.
Enthusiastic, creative, and willing to assume increased responsibilities. Educational Qualifications
Honors Diploma in Computer Application (2007) "Tamil Nadu, India" Plus Two –Higher Secondary School (2001), Tamil Nadu, India. Experience
Organization : Patchi International L.L.C"Chocolate, Gift & Antiques"
Job Profile: Cash clerk & Sales assistant
Period: May 2009 TO May 2016
Organization: Bismi Stores, Chennai, Tamil Nadu
Job Profile: Customer service & Cashier
Period: June 2005 TO November 2008
Organization: Bismi Stores, Chennai, Tamil Nadu
Job Profile: Store keeper
Period: December 2016 TO June 2018
Hobbies
Browsing, Working on
computer, Driving,
Reading, Listening Song,
Watching movies,
Gaming, Travelling.
Previous Jobs responsibilities
Greet customers as they arrive in the store and provide them with information about products and/or services
Respond to customers’ complaints and resolve their issues
Take payment in exchange of items sold
Bag, box and wrap purchased items
Identify prices of goods using memory or scanner
Enter transactions in the cash register and provide customers with the total bill
Sort and count currency and coins
Issue receipts and change to customers
Count money at the end and beginning of each shift
Ensure that all checkout counters have enough cash
Process credit card and check payments
Assist in stocking shelves, rotating merchandise and marking prices
Ensure management of daily cash accounts
Maintain periodic transaction reports
Resolve customer complaints in a proactive manner
Open and close tills
Train other staff members to work as cashier
Keep the work area tidy and clean
IT Proficiency
Microsoft Windows OS, Microsoft Office Pack (Word, Excel, PowerPoint, Access), Photoshop, Visual Basic, Tally, HTML, ASP & XML, Well versed in Internet and online research and knowledge in computer.
Skill Set
Management skills: Strategic thinking, decision making skills, planning skills and people management skills.
Customer-Service skills: Communicating skills, Inter-personal skills, Quick learning skills, Problem-solving skills.
Computer skills: Microsoft Office, Windows, Internet, Typing speed of 40 words per minute.
Personal skill: Excellent communication, inter personal and analytical skills, Always responsive to change, High adaptability, Perseverance and Integrity at Work, Reliable and trustworthy, Excellent management skills with the ability to delegate and supervise and An Excellent Team player. IRFANULLAH
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