Office Worker
Resume:
Matt Kitt
Cranbrook BC V*C 5L9
***********@*******.***
HIGHLIGHTS OF QUALIFICATIONS
Six years of Office Administration experience
Ten years of Sales Experience
Strong computer skills in MS Office (Word, Excel, PowerPoint, Outlook)
Friendly, Energetic, People Person
Strong work ethic, Trouble-shooter, Problem-solver, Well organized
EXPERIENCE
Credit Specialist, Canada Credit Fix, Calgary, AB
May 2015 – June 2015
Making outbound calls to potential clients to sell them services to improve their credit
Addressing client inquiries in a timely and accurate fashion
Log all notes and follow up information accurately
Acquire Banking Information
Manager of Operations/ Call Center Representative, Community Broadcasting Services, Calgary, AB
August 2006 – February 2015
Answering inbound calls
Properly Directing Inbound calls to improve call flow
Addressing client inquiries in a timely and accurate fashion
Data input on Client’s Facebook Pages
Training New Employees on CBS procedures
Making outbound calls to potential clients to sell sponsored safety programming
Making outbound calls to existing clients to sell additional sponsored safety programming
Log all notes and follow up information accurately
Acquire Billing and Credit Card Information
Voiceover work for some of the Safety Advertisements
Call Center Representative, Xentel DM, Calgary, AB
September 2005 – July 2006
Making outbound calls to sell tickets to events that raise money for various charities and non-profit organizations
Making outbound calls to fundraise for various charities and non-profit organizations
EDUCATION
Completed Second Year of Business Administration (General Management) Diploma, College of the Rockies, Cranbrook, BC, (Sept 2017 – Current)
Diploma of New Media Communications, College of the Rockies, Cranbrook, BC, (1998 – 2001)
ACCOMPLISHMENTS
Top Individual Award (Junior Division) Western Canada Business Competition March 2019
Second Place Team Award (Junior Division) Western Canada Business Competition March 2019
Promoted to Manager of Operations of Community Broadcasting Services 2012
REFERENCES
Cameron Brotherston
Owner - Community Broadcasting Services
Calgary, AB
Letter of Recommendation available upon request
Jennifer Mitchell
Day Shift Supervisor - Canada Credit Fix
Calgary, AB
************@*******.***
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