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Customer Service, OSHA certified

Monticello, Minnesota, United States
May 13, 2019

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Jason A. Horst

Monticello, MN • 612-***-**** •

Talented Warehouse Supervisor

20+ years of experience leading warehouse and logistical operations. Cross trained in customer/vendor relations, production management, cross-functional coordination, workplace safety, and supply chain management. Highly organized with attention to detail in fast paced environments. Resourceful, flexible, and able to quickly master new concepts, methods, and systems.

Key Skills and Abilities

Warehousing & Logistics Management

Shipping & Receiving

Operational Management

Workplace Safety & Fire Prevention

Microsoft Office Suite

Warehouse Management Systems

OSHA 1910 hazard certified

Hazardous Materials Handling

Certified Forklift Operator/Trainer

Oversee warehouse and shipping/receiving operations. Schedule, coordinate, plan, and support daily operations through supply chain management, warehouse management, and effective communication. Manage busy warehouse while proactively identifying and resolving customer service issues with mutually beneficial solutions.

Oversee all shipping, receiving, and inventory duties in high volume warehouse facilities; operate forklift as necessary

Demonstrate knowledge and understanding of warehouse and on-the-road logistics as needed to support operations

Initiate communication with external parties as necessary to complete projects and ensure smooth production flow

Partner with sales, production, and accounting departments to prioritize shipments and ensure proper payment

Communicate with vendors to coordinate delivery of materials and completion of customer order and project tasks

Screen, hire, and train qualified employees to safely and effectively perform office and warehouse duties

Present Employment

Reinhart Foodservice, Rogers, MN 2002-Present

Lead Shipping Supervisor (2002- Current)

Created work assignments for, coordinated efforts of, scheduled, and supervised second shift shipping crew to meet deadlines for transportation and processing of food and food-related wares. Designated as a Crown Equipment certified trainer.

Created and cultivated a collaborative work environment throughout the entire facility

Reviewed daily production schedules and created work assignments/bench marks to motivate and optimize staff

Oriented, trained, and followed up with new employees to ensure full understanding of job requirements/company guidelines

Evaluated production documents to review team performance and identify staff in need of improvements

Structured a strong backbone of safety throughout the facility to employees and management alike

Prior Experience

R.E. Fritz, Golden Valley, MN - Shipping Supervisor - 2000 to 2002

AmeriServe of Minneapolis, Plymouth, MN - Warehouse Supervisor - 1993 to 2000


High School Diploma, Blaine High School

OSHA certified in Industry Hazard Recognition certified

Yellow Belt with Six Sigma

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