Data Entry Customer Service

Objective:

To obtain a position that will enable me to use my organizational skills, award-winning educational background and ability to work well with people.

Summary of skills:

Over 5 years of experience in performing data entry, customer service and administrative tasks. Dedicated and focused professional, skilled in planning and organizing with the ability to complete tasks on deadline, efficient and accurate in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Fast keying skills and sound knowledge of computer applications.

Work Experience:

Data Entry Specialist (Oct-2018 to present)

Cliantha Research, Mississauga, Canada

review and check applications and supporting documents

code and process applications into required electronic format

scan documents

audit on-line applications for accuracy and completeness

enter information onto client specific databases

respond to requests for information (over the phone and in person)

prepare files for individual applicants

communicate with applicants over the phone and in person

provide guidance and information on applicants queries over the phone and in person

Data Entry Expert (Jun-2018 to Sep-2018)

Roche, Mississauga, Canada

verified, updated and corrected source documents

entered data into designated database

processed confidential medical information

updated departmental standard operating procedures

updated databases to accurately reflect the current practices

recorded all tasks and activities

prepared and submitted reports

routed data to appropriate staff

researched and retrieved requested data (follow ups)

Data Entry clerk (Apr-2018 to May-2018)

The PBAS Group, Etobicoke, Canada

Eliminated outdated records by transferring/ typing the data to designated database

verified, updated and corrected source documents

verified that information in the computer system was accurate and up-to date

contacted applicants (over phone) to get missing information

mailed back forms to applicants for getting updated data

performed daily control functions

Data Entry specialist (April-2015 to Feb-2018)

Parexel International Services, Chandigarh, India

maintained complete activity logs and prepare reports

retrieved and presented required information in various formats

entered confidential medical information in to specific database

Data Entry specialist (Oct-2013 to Mar-2015)

Quantum Solutions India, Chandigarh, India

compiled, sorted and verified the accuracy of data before it is entered

located and corrected data entry errors

maintained logs of activities of completed work

loaded machines with required input or output media such as paper

Education:

Jamia Millia Islamia, Central University, New Delhi, India, M.Sc. in Bioinformatics, 2013

DAV College, Sector-10, Chandigarh, India, B.Sc. in Bioinformatics, 2011

Nosegay Public School, Sri Ganganagar, Rajasthan, India, 12th Standard, 2008

Computer And Language Skills:

Computer literacy in Windows, MS Office Excel, Word and Power Point

Fluent in English, Hindi and Punjabi

Databases: AWARE, ARISg, Neospin, Archie, Outlook, ERP, Day force management, Paradigm.

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