Customer Service Training

CURRICULUM VITAE

NARAYAN BISTA

Email Address: *********@*****.***

Phone number:+974********

Career Profile:

Seeking a challenging position in a leading organization with an aim to contribute positively towards the achievement of its objectives, to develop and improve my professional skills and eventual status in the senior and strategic management.

Personal Attributes:

An enthusiasm professional, self-motivated being.

Trained and with significant and proven skills in setting and achieving objectives. A team player with good communication skills, confident and friendly Willing and able to play hands-on roles in a demanding environment to provide a high standard of quality service.

Personal Details:

Father Name Ganga Ram Bista

Date of Birth 29th June 1982

Marital status Married

Address Ilam Municipality 4 Ilam, Nepal

Nationality Nepalese

Passport No. 07593061

Languages known English, Arabic, Hindi, Nepali

Academic Qualification High School leaving certificate in 2000

Intermediate in 2002

Personal Job Experiences

Operation supervisor in European Security service Doha Qatar since August 2016 to August 2017 for one years.

Site Security in-charge since 21th March 2015 to 08th August 23, 2015, Dubai Jumeirah, UAE.

Operation supervisor in G4S, Qatar since 2011 to 2013.

G4S Security Supervisor in Project of Qatar foundation since February 2007 up to 201

Security Officer in G4S, Qatar since December 2005 to January 2007.

Nepal Army for five years from 1999 to 2004.

Supervisor Training G4S Qatar:

Clients dealing and requirements

Enforcement of company policies & procedures

Leadership and Manage Supervising and monitoring subordinates

Deployment and specific assignments

Planning and evaluation

Effective communication and resolving issues.

Firefighting and evacuation procedures

Training Attended In Nepal Armed Force:

Weapon training

Nepal Army basic Training

Unit basic training

Weapon 3rd Grade training

Covered training

VVIP Security training

Skills &Training :

Customer service /Hospitality.

Security reporting and note book maintenance.

Analyzing and enforcing Security operational Report

Risk assessments and Hazardous awareness

Preventive Measures, Access control & Key management.

Counter Measures Unauthorized Access, Theft, and Crowd Control.

Accident & incidents, Lift Emergency, Power Failure, Bomb threat.

Fire Prevention & Evacuation plan.

Basic First Aid (cuts, bleeding, choking, body burn & CPR.

Fire Fighting and Emergency responder.

Valid driving license (Light) from Doha, Qatar with 8 years of driving experience.

Computer basic training (Outlook, internet, MS Word, excel, PowerPoint.

Fire warden Training.

I hereby declare that above mentioned information are ensured with best of my knowledge and experiences.

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