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Customer Service Sales

Lakeland, Florida, United States
May 11, 2019

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Shiva Tajiani

Personal Profile: Birth Date: April 1, 1981

Birth Place: Iran

Citizenship: United States

Present Address: **** ********** **. ****

Lakeland, Fl.33810

Telephone: 863-***-****

Summary of Qualification:

Experienced telecommunication with patients and insurance companies in a high-volume orthopedic office for more than three years

Experienced and dependable in direct contact with patients and providers for more than 5000 hours

Monitor Information Desk for prescription refills, screening appointments, Medical Records and Prescription Assistance to ensure patients are helped in a timely manner for more than 5000 hours

Enduring and understanding teacher assistance with Four years of teaching college level students

Enthusiastic, driven sales clerk with three years of retail experience


University of South Florida - Bachelor of Biomedical Sciences, Overall GPA 3.84 ( May 2012)

University of South Florida - Minor in Public Health, ( May 2012)

Hillsborough Community College – Associate of Arts Degree, Overall GPA 4.00 (August 2009)

BLS Healthcare Provider from Citizen CPR- Current


Watson Clinic, LLP: 1600 Lakeland Hills Blvd. Lakeland, Fl. 33805. ( Phone: 863-***-****)

oOffice Assistance in an orthopedic office 2013-2018

Hillsborough Community College: 1206 N Park Rd, Plant City, FL 33563. ( Phone: 813- 253-7000)

oTeacher Assistance in Multiple Subjects (May 2008-Dec. 2011)

Teacher’s assistance for Anatomy and physiology

Tutored in Microbiology, Chemistry, Math, and Biology

Publix: 6767 US Hwy 98 N, Lakeland, FL 33809. ( Phone: 863-***-****)

oCashier, Customer service (Oct. 2006-Dec. 2009)

Provided customer service at the register

Maintained and restocked inventory

Macy’s: 3800 US Hwy 98 N, Lakeland, FL 33809. (Phone: 863- 859-5414)

o Fragrance Department (Mar. 2006-Aug. 2006)

Provided customer service at fragrance counters

Worked with fragrance representatives

Maintained the cash register

Opened credit cards for customers

Volunteer Cervices:

Volunteering in Lakeland Volunteering in Medicine,

oOffering direct contact with patients and clinic staff with courtesy, tact and empathy (May 2017- Continued)

Volunteering in High School Sport Physicals,

oRooming students, getting vitals and filling out related paper works (2016 and 2017)


Spain/Gillies CC Transfer Scholarships- University of South Florida, May 2010

Twice award-winning student in Excellent Student Ceremony- 2009 and 2010

Award-winning student on dean’s list


Will be provided per request

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