DONTAY BROWN
**** ******** *** *********, ** ****9 · 443-***-****
*******@*****.***
A successful customer service professional with over twenty years of experience. Always left a lasting impression on every customer encountered.
EXPERIENCE
AUGUST 2013 – PRESENT
LINE CHEF APPRENTICE, SHEPPARD PRATT HOSPITAL
Assisted the head chef in preparing quality food items according to recipe and hospital protocol. Maintained a balanced and productive kitchen when needed in the absence of the head chef. Planned and organized each day by stocking and ordering necessary items to ensure a smooth operation of food service in a hospital setting.
OCTOBER 2001 – AUGUST 2013
LEAD LINE COOK AND TRAINER, APPLEBEE’S BAR AND GRILL
Provided instruction and direction to a small kitchen staff in following recipes and sanitary guidelines in a high-volume corporate restaurant setting. Assisted management in properly implementing new and innovative ways in increasing kitchen productivity both positively and effectively.
EDUCATION
JUNE 2001
HIGH SCHOOL DIPLOMA, NORTHERN SENIOR HIGH SCHOOL
Graduated in the honors program with a GPA of 3.2.
SKILLS
Customer service
Leadership skills in a team environment
Planning, prioritizing and organizing
An eye for detail
Problem solving
Effective verbal and non-verbal communication
ACTIVITIES
Volunteered with and apprenticed under auto professionals to learn more about the mechanisms of auto detailing and estimating to service my vehicle, the vehicles of others.
REFERENCES
Available upon request