Customer Service Software Developer

Peter

Elmatti

Software Developer

Peter Elmatti

**** ** **** ******* **

#E-125

Vancouver, WA 98682

352-***-****

*****@************.***

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Skills

Wordpress HTML CSS

Data Management Customer Service Technical Support Problem Solving Optimizing Communication

Java SQL

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Experience

Self Employed/ Web Designer/Developer freelancer

October 2013 - Present, Vancouver, WA

I leverage my HTML, CSS, and PHP knowledge to alter Wordpress themes and plugins to create and maintain custom websites for my clients. Secondarily, consulting on and editing any website made in any manner, with the goal of the client being able to use their site more efficiently.

Ciox Health / Client Services Representative/Tier 1 IT December 2015 - Present, Vancouver, WA

Responsible for processing medical records request release of information (ROI) in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Perform Tier 1 technical support for the office I am located in. Chris Bell Disability Consultants / Jr. Case Manager/Tier 1 IT November 2011 - January 2015, Fruitland Park, FL

Review and submit medical records for the clients I assist. Contact clients for medical updates to maintain an active relationship and awareness of our progress in their case. Obtain the medical records discussed with the client. Provide Tier 1 technical support for all onsite and offsite employees.

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Education

Strayer University / Information Technology Bachelor's March 2015 - October 2019

I have received an Associates degree in Information Technology and will complete the Bachelor's program at the beginning of 2019. My degree focus is in computer programming.

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