Customer Service Representative

SUKHDEEP KAUR

C: 647-***-**** ***********@*****.***

Page 1 of 1

SUMMARY

To advance my marketing and advertising career by obtaining a position that effectively collaborates with a team as well as bring prominent value into an organization. HIGHLIGHTS

- Excellent verbal and oral communication skills.

- Fluent in English and other languages such as Hindi and Punjabi.

- Able to follow instructions and complete given tasks within deadlines.

- Able to resolve conflict with a very teachable attitude.

- Able to multitask and think critically.

- Very organized and goal-driven.

- Knowledgeable with MS Office and Adobe Creative Suite

- Able to collaborate with a group of people effectively as well as independently.

PROFESSIONAL EXPERIENCE

Oct 2017 to Present Team Member & Cashier

Tim Hortons Toronto, Ontario

- Delivering exceptional customer service by greeting guests enthusiastically.

- Cashing out guests in a well and very prompt manner.

- Cleaning up work stations in order to keep the store safe to work in.

- Communicating effectively with team members and supervisor during shifts to make sure orders are being done correctly and efficiently.

Jan 2017 to sept 2017 Customer Service Representative EZ Connect Solutions – Toronto, Ontario

• Manage information databases (e.g., contracts) and necessary follow ups with the appropriate parties

• Provide administrative support for internal and external group meetings, conferences and parties.

• Ability to draft correspondence and email communications.

• Provide organization and support for basic office needs

• Enter and review expense reports along with organization ensuring compliance within policy guidelines EDUCATION

Advertising and Marketing Comm. (Diploma)

Sheridan College Institute of Technology and Advanced Learning Computer Applications (Diploma)

Bangalore Computer Centre

Contact this candidate