Engineer Manager

Satya Prasad Annapaneni Windows Server Engineer

Mobile: 614-***-**** Email: ***********@*****.***

Professional Summary:

More than 11 years of experience in IT industry with experience in Server administration in various environments - Windows 2000, 2003, 2008 (R1 & R2), 2012 and 2016 with Active Directory Services (AD, DNS, DHCP).

Experience in Windows 2000/2003/2008/2012 Systems Administration. Creating users, groups and granting required access meeting the security standards.

Expertise in building Servers with Windows 2000, 2003, 2008 R1 & R2, 2012 and 2016.

Experience with Windows Clustering for High Availability and disaster recovery

Experience in configuring Windows Firewall, Security, reading error logs and troubleshooting issues

Monitoring the CPU performance using Perfmon, ProcessMon, filemon and Task Manger

Knowledge in creating domains, domain controllers and organizational units as per the client requirement

Knowledge in trusts between different domains and different forests.

Maintain the local policies and administer them accordingly meeting the application needs and requirements

Maintenance of the IIS configurations, taking backup of already existing configuration and restoring it.

Three years of experience in Web Server Administration -- IIS 6.0 / IIS 7.0 / IIS 7.5 and Three years of experience in managing / supporting VMWARE servers (hosts and guests).

Expertise in Installation, Deployment and Administration of IBM WebSphere Application Server 7.0/6.1/6.0/5.0/4.0, WebSphere Portal Server 6.1/6.0/5.0/4.0, WebSphere MQ 5/6, IBM HTTP Server, Apache and IIS on Windows platform.

Expertise in Upgrading of WebSphere Application Server 6.0 and 6.1 by applying fix packs.

Expertise in installation, configuration and administration of WebSphere Portal Server v6.1.5, v 6.x

Experience in installation and configuration of Web Servers (Apache 2.0.63/2.0.54, IBM HTTP Server).

Experience in installing, configuring and administering SQL Server 2012/2008R2/2008/2005.

Experience in Installation, Configuration and Administration for SQL Server in a Clustered and Non-Clustered environment

Knowledge in architecting, designing and administrating in multi node clustering with Active/Active, Active/Passive Architecture

Setting up new SQL Servers 2008 and 2012, creating users, and assigning permissions. Windows and SQL Authentication.

Maintaining both Development and Production servers in sync and verifying all instances are up and Running.

Three years of Experience in supporting infra application Tools like Control-m and Autosys

Three years of Experience in SFTP File Transmission process across the company as per process defined.

Hands on experience on monitoring tools like NetIQ, Tivoli, Sitescope, HP SIM, load balancers, NetBackup tool

Installing and configuring Siteminder web agent on windows servers and integrating to the policy servers.

Experience in migrating applications from IIS 6.0 to IIS 7.0 and IIS 7.5

Experience in Troubleshooting the IIS Applications and Experience in troubleshooting various runtime errors in IIS

Installed Proxy-plug-ins in IIS to proxy the requests to application server

Experienced in configuring the application pool recycling for greater reliability

Analyzing the IIS logs (logparser) to collect information about server events, server performance, and user activity

Installed and Configured Certificates for Secured communication between server and client using different SSL handshake techniques (Ex: VeriSign, Public Key Encryption and Symmetric Key Encryption)

Experience working with high availability solutions like NLB Clustering for Software Load Balancing

Experience with setting up secure transfers between servers using SSH keys following the FIPS 140-2 standards

Educational Details: Bachelor’s Degree (B.Tech) in Information Technology from JNT University, Hyderabad in 2006.

Technical Skills:

Operating Systems : Windows NT/2000/2003/2008/2012 Servers

Databases : Oracle, SQL SERVER 2005/2008/2008R2/2012, MS Access

WEB/APP Servers : IIS 5/6/7/7.5, Active Directory, Apache, Tomcat,

WebLogic 5.1/6.0

Virtualization : Hyper-v, VMware

System center Tools : SCCM, SCOM

Load Balancers : Network load balancer (NLB), F5 Big IP

Protocols : TCP/IP, DNS, FTP, SMTP, HTTP, HTTPS, SFTP

Enterprise Servers : IBM Web Sphere 5.0/5.1/6.0/6.1/7.0

Professional Experience:

Huntington National Bank, Columbus, OH June 2016 - Present

Windows Server Engineer

Roles and Responsibilities:

Expertise in Support/building Servers with Windows Operation Systems 2008, 2008 R2, 2012/R2 and 2016.

Collaborating with offshore team on server build process.

Handled the server builds from end to end for projects.

Migrated servers from Physical to Virtual.

Deployed clusters in 2012 with an accurate DR strategy with High Availability.

Created service profiles and templates using UCS manager

Troubleshoot fabric level issues within CISCO UCS infrastructure.

Racked and stacked Cisco c-series and B- series servers.

Working on VMware ESX and VMware site recovery manager implemented for site level resiliency.

Assisting team in resolving day-to-day incidents and implementing necessary changes as per requests.

Create/update PowerShell ISE Scripts to automate many admin tasks and improved the existing process.

Extracted server inventory from Active directory/Service-Now and implemented changes.

Worked on hardware refresh and storage refresh projects.

Improved and automated the OS patches process using automated scripts in DMZ environment.

Worked on deploying TSM backup, restore agent on standalone, and cluster resources.

Maintaining Hyper-V host-server infrastructure environment for entire retail footprint.

Developed the process to remove old snapshots on 1400+ Hyper-V VMs with automated PowerShell scripts

Provide dedicated support for critical apps like Momentum, advantage, lockbox and image item processing.

Worked with AD Teams to resolve domain issues for the servers and having good knowledge on Microsoft Active Directory Services (2008 R2 / 2012).

Worked with SAN and NAS teams to upgrade the Storage on physical servers.

Having good knowledge on of networking concepts such as: TCP/IP, VLANs, and related protocols.

Working as a Windows Platform Engineer on Role Based Access Control (RBAC) project from October 2017 to till date.

Roles and Responsibilities:

Collaborate with IT Security Business Management group to expand and improve the company’s Privileged Access Management (PAM) practice;

Provide Role Based Access Control (RBAC) analysis, design and implementation expertise within the company’s NetIQ access management system installation;

Collaborating with lean purposed IAM Software Development team to refine and expand the adoption of a semantically logical and comprehensive RBAC framework.

Prepare project plan, workflow & review it with Application owner, define entry / exit criteria for each phase of project.

Prepare and agree on communication plan to ensure seamless execution & reporting of the project and Identify the current state of servers and applications for role-based access model.

Onboard the assets for the project execution during planning phase and identify the severity/impact to business.

Worked on Identity governance mechanism and workflow to align with change management practice in Huntington.

Worked on reporting structure, templates for data collection, documenting requirements & execution inputs for testing RBAC environment.

Interview and assess information from Application owner business / application for access requirement.

Define roles & resource group for standardization as per Huntington security standards.

As part of pre-change validation, conduct peer reviews with application owner on the roles and resources groups.

Review active privileges in the system & conclude on creation/modification of roles.

Coordinate trainings that will be schedule and run by HNB team Implement access entitlement configurations (permissions) on approved application & database servers.

Identify access control list (ACL) application servers and documented the process to migrate each server to a role-based access control (RBAC) approach. Oversees user-access data analysis to support control, monitoring and reporting for IAM activity.

Create/update scripts and run them to implement approved entitlements on each resource.

Prepare the target systems for rollback before starting the implementation.

Identify Huntington’s TAP accounts with pool size, appropriate requestors and approvers in CyberArk.

Troubleshoot/modify scripts for any issues or amendments.

Worked on assigning roles and resources on NetIQ system.

Coordinate User acceptance testing and troubleshoot any access issues.

Update exception document and review it with Stakeholder.

Provide reports for access cleanup and document the closure.

Work along with application teams and infrastructure teams for run book updates

Worked with DevOps/Application teams to provide a repeatable, automated process to enable efficiencies in future rollout phases and implementation efforts.

Supported security products as NETIQ &CyberArk.

Environment: Windows server 2003/2008/2012, NETIQ, Service-Now, CyberArk, PowerShell Scripts, HP QC.

Franklin County Data Center, Columbus, OH Feb 2016 to May 2016

Server Administrator

Responsibilities:

Responsible for the installation, configuration and removal of E-mail, file, print, proxy and other Windows and UNIX O/S servers.

Perform scheduled and unscheduled maintenance on centralized servers.

Monitor performance of centralized servers.

Assist with Desktop scheduled and unscheduled maintenance tasks.

Assist in developing and maintaining policies, procedures and standards.

Assist in training System Administrator 1 and individual agency MIS staff in County policies and procedures as they relate to the server configuration.

Participate as active member of project teams.

Effectively and professionally, communicate with end users and agency personnel.

Created and maintain/transfer the user mailboxes, outlook profiles using Microsoft Office Exchange (2010 -2013).

Maintain a strong working relationship with MIS Coordinators in county agencies.

Submit true and accurate person-hour reporting information.

Prepare, maintain and submit written project status reports to project managers.

Maintain knowledge of new and changing technology.

Analyzes performance indicators, to ensure that the servers are operating efficiently.

Changes system software so that system performance will meet objectives.

Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested changes to operating system are possible.

Writes description of steps taken to modify system and procedures required to implement new software.

Assists users having problems with use of system software.

Prepares workflow charts and diagrams to modify system software.

Visits vendors to observe demonstration of systems software.

Administers and monitors computer program that controls user access to system.

Responds to Help Desk problem reports as required to bring the affected server systems back to operational status.

Reviews productivity reports and problem records to evaluate performance of computer system.

Performs others duties as assigned.

Environment: Windows server 2003/2008/2012, SCCM, SCOM, VMWare, DNS, MS Exchange/Office, WSUS, PowerShell, Lumension Security Patch Management tool.

J.P Morgan Chase, Columbus, OH May 2014 to Jan 2016

Windows Engineer

Responsibilities:

Expertise in building Servers with Windows 2000, 2003, 2008 R1, R2 and 2012

Upgraded Hardware firmware to the latest available

Worked on configuring the NIC’s, DNS, WINS, added ROUTES for backups

Built VM’s on ESX servers V4.0, troubleshoot performance issues, CPU monitoring, increase/decrease VM specifications, Host availability, upgrade VMTools, VM Hardware

Upgraded windows servers from 2000 – 2003, 2000 – 2008, 2003 – 2008 and 2003 – 2012.

Utilized SCCM for Auto Patch and Auto Reboot and have configured maintenance windows for application servers

Troubleshoot SCCM failures for Security updates, CCS Agent upgrades, SCCM Client upgrades, etc.

Upgraded SCCM client to 2012 R2, Deployed distribution points for 800+ branches.

Worked with SCOM team for monitoring application services and implement Auto Heal for service restarted with a threshold

Provided solutions for application issues related to infrastructure and OS following the least privilege model

Installation, configuration and administration on IIS 5.0, 6.0,7.0,7.5

During upgrading IIS 5, 6, 7, 7.5 taken care of 32 bit and 64-bit apps and the implications during upgrade

Played an important role in moving servers from one domain (to be decomed) to another domain taking care of the domain id’s and functional accounts in the old domain

Installed and configured SQL Server 2005, SQL Server 2008, SQL Server 2008R2, SQL Server 2012, applied service packs and security fixes in Clustered and Standalone environments.

Successfully upgraded servers from SQL Server 2005 to SQL Server 2008 and SQL server 2008R2.

Worked on Database Recovery Plans and Implementation of the Mirroring in SQL Server 2005, 2008, 2008 R2 and 2012.

Installed, configured and administered Multi node and Multi instance Clustered servers in Active/Active, Active/Passive environments.

Involved in Performance tuning, optimization of stored procedures and queries.

Creating Logins and Roles with appropriate permissions.

Prepared and documented database Backup and Maintenance Plans.

Built windows clusters with 2 and 3 nodes active/active and active/passive nodes

Implemented NIC teaming for host high availability.

Hands on experience in Domain Migration taken into account all the issues related to Single Sign On, SSL Certificates, application URL’s, Shares, DNS change, configuration files (Database server names)

Built servers in environments like DEV, UAT, IST, QA, PROD, DR in zones like ESF (Enterprise Security Farm), SESF (Secured ESF), DMZ (Demilitarized Zone)

Implemented Break glass (EPV) for server access.

Have experience in installing and configuring the SNARE that used to collect, analyze and manage security information and events across the platforms and environments.

Hands on experience in Symantec Endpoint Protection and in upgradation of Symantec antivirus to Symantec Endpoint protection and from Symantec Endpoint Point 10 to Symantec Endpoint Protection 11.

Expert in the deployment of patches to Windows OS servers (DVMT/WSUS)

Hands on experience in Enterprise Security Manager (ESM) tool that used to perform the security scans against the server.

Expertise in installing the Tivoli Monitoring tool, configuring custom monitoring for services, applications and to manage the operating systems, databases and server’s in distributed and host environments (Tivoli ITM5 and 6).

Experience in installing the GUARDIUM software for the SQL servers for continuous monitoring against any SQL queries or modifications within SQL database.

Have hands on experience in using Peregrine service center for incident management.

Package and deploy applications using System Center Configuration Manager to multiple web forms.

Implemented in house TIDEWAY & BDNA tool for server enrichment and in maintaining Asset or Inventory Management (TAMS)

Expertise in installing and configuring the backup using the VERITAS-NETBACKUP and in troubleshooting issue related to netback up.

Expert in installing and configuring Site-minder for the individual websites validate with the site minder team to look at policies, ACO, HCO for any issues.

Implemented VeriSign SSL’s for all websites in IIS and apache and also implemented SAN (Subject Alternate Names) SSL

Have experience in Installing and configuring Control-M agents (ctmwd, ctmagcfg, ctmwincfg)

Have experience in Installing and configuring Autosys (User Hive Creation, etc)

Have experience in using Sysinternals like procmon, filemon for troubleshooting OS issues.

Strong knowledge in IIS 5, 6, 7, 7.5

Have experience in creating the application pools, App-pool identities, Websites, Virtual Directories, 32bit, 64bit apps deployment

Have experience in Updating the host header and Secure Site Bindings in SSL by using the command line.

Have Experience in protecting multiple host names with the single SSL certificate (Subject Alternate Names)

Had installed and configured FAST applications (Apache, Tomcat) with switch level and application level load balancing, implemented SSL, SSO components in line with FAST

Expert in Troubleshooting the IIS Applications (Error 500, 404, 501.3, 503)

Expert in installing and configuring applications using the least privilege model

Expert in installing applications with adhering to the security guidelines according the company’s standards

Hands on experience in installation of client tools like Oracle Client, Sybase, SQL, SSRS, DB2, ADOBE, Open office, MS Office, Crystal Reports

Expert in implementing Secure Transmissions and in upgrading of FTP to SFTP using Attachmate Reflections for Secure IT software

Expert in generating SSH2 keys in compliance with FIPS 140-2 standards using password less transmissions and 2048 RSA keys

Have experience on Enterprise Change Management tool (ECM)

Have experience on Project go-live activities.

Hands on knowledge on Scripting for day to day administration activities (VB and PowerShell)

Provided solutions and assist the customer in troubleshooting applications

Prepared Design documents based on the Architecture recommendation document, operational hand book for future references and also had experience in producing Production readiness checklist

Build DB servers for database team and assist in troubleshoot and in modifying permissions

Supported 24*7 on call schedule for Production support.

Handled multiple projects with servers more than 500, active team member, coordination with the other teams

Configured DR PAIRS and assisted the project teams in testing for Prod/DR failover during Go-Live

Created switch level with Local and GEO Managed Servers in a Cluster with round-robin algorithm and NLB clustering for Load Balancing.

Involved in trouble shooting and fixing day-to-day problems of the applications in production.

Environment: IIS 5.0/6.0/7.0/7.5, windows 2003/2008/2012 server, SSL, .NET, SQL Server 2000,2012, SCCM, SCOM, VM Ware, Oracle Client 9i,10g,11g r1, r2, Crystal reports 2008, DNS, Service Center, ECM, Tivoli 5&6, Sybase, SSRS, DB2, ADOBE, Open office, MS Office, WSUS, VERITAS Netback up, Site Minder, VisionApp, IBM Netbay, Attachmate, SEP, ESM, VBScript, PowerShell.

Annik Technologies, Hyderabad June 2010 - April 2014

Systems Engineer

Responsibilities:

Build 2003, 2008 OS on physical and virtual servers

Racking and patching equipment as needed.

Maintain and troubleshoot issues on VMWare client

Add/Remove CPU, memory, disk for virtual machines based on architecture and performance recommendations

Administration of Windows 2000 and 2003 Servers.

Troubleshoot backup failures and fix the connectivity and backup issues.

Implementation of changes on production servers in a large Web Center environment.

Build servers for production and test environments following strict build procedures.

Assist in troubleshooting production issues with members of other teams within I.T.

Troubleshoot server hardware issues and work with service providers to facilitate repairs/replacements

SQL Server 2005-2008 installation, clustering configuration for Windows Server 2008

Convert from FTP to SFTP using password less authentication

Install/Configure/Support IIS 6 and IIS 7

Provided solutions for password encryption (aspnet) in the web.config files and any configuration ini files within the web application

Configured handler mappings, mime types, ISAPI filters, http redirections

Handled Staging and production environments as part of the application deployment.

Management of project processes and documents in Source Code Management.

Install and configure database clients and third-party components

Prepared best practice documents for external customers.

Environment: IIS 5.0/6.0/7.0/7.5, WIN2003/2008 server, SSL, .NET, SQL Server 2005,2008, SCCM, SCOM, VM Ware, Oracle Client 9i,10g,11g r1, r2, Crystal reports 2008, DNS, Service Center, Tivoli 5&6, MS Office, WSUS, VERITAS Netback up, Site Minder, VisionApp, Attachmate, SEP, VBScript, PowerShell.

Kantar Operations, Hyderabad September 2007 - June 2010

Systems Administrator

Responsibilities:

Installation of application software and other software utilities

Designing and implementing windows 2003/2008 Network.

Designing and configuring windows 2008 server.

Installation and configuration of Local Domain with DNS server, Active Directory Service, Terminal Service, IIS server for HTTP and FTP services.

Installation and configuration of File Server and Additional Domain Controller.

Installation and configuration of ISA server for Internet sharing over 256 kbps leased line.

Installation and configuration of Anti-Virus server using Norton Corporate Edition and remote installation of the client version, auto-updates and real-time scanning.

Installation of windows 2000 professional on clients’ machines and configuring in the domain.

Network Security Knowledge is Fair, Knowledge on vulnerability tools

Examples: MBSA, NetIQ, Bind view.

Creating Organizational Units and Users accounts.

Creating Home Folders and Assigning NTFS Rights and Permissions.

Configuring Disk quotas.

Configuring Group Policies.

Trouble shooting Client server connectivity Problems.

Installing and Configuring Ms-outlook and outlook webacess.

Environment: IIS 6.0, Windows, JDBC, ASP, Ajax, Visual Studio, ConfirmIT, VB Script, .NET, SMTP, NNTP, FTP, SQL Server, Windows Server 2003/2008

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