Customer Service Certified Nursing

Connie Poole

***** **** **** ***** ******* *****

904-***-**** ************@*****.***

Professional Objective

To leverage my experience, education and leadership abilities in the healthcare industry. Extreme passion for customer service and helping individuals reach their health care goals/objectives.

Summary of Qualifications and Skills

Twenty five years + of experience in the medical assistance field – Effectively performing the following supportive office activities

● Team Leader Assistant

● Assisting the Physician with small surgical procedures

● Giving Injections

● Performing EKGS - Attaching Holter Monitors/Event Monitors

● Patient Referrals

o Cardiologist for stress tests

o Echos and Doppler Testing

● Patient Phlebotomy Support

o Blood Draws

o PTINR Testing

● Patient Medication Support

o Triage

Education & Certifications

- American Registry of Medical Assistants

- Certification I.V Therapy

- FCCJ Certified Nursing Program – 1992

- FCCJ State Phlebotomy Certification

Employment History

University of Florida Family Practice - (12/09 to Present) Supervisor – Dr. Broughton

Associates in Dermatology and Aesthetic Surgery - (08/07 thru 04/09) Supervisor – Debra Knight

PH. Elage – (07/02 thru 08/2007)

Supervisor – P.H. Elage

P.H. Elage Southern Reference Laboratory (04/91 thru 05/01) Supervisor – P.H. Elage

Southern Reference Laboratory – (01/88 thru 03/91) Supervisor

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