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Network Engineer Support

Philadelphia, Pennsylvania, United States
May 13, 2019

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Michael Nobile

*** **** ******** ***

Aldan, Pennsylvania 19018



IP routing protocols, RIP, OSPF, BGP, ISIS, Cisco routing protocols IGRP, EIGRP, Layer 3 MPLS VPN, Nortel 8600 routing switches, Nortel layer 2 switches, Juniper M320 series routers, Juniper MX-960 routing switches, Cisco 3700 & 2600 series routers, Cisco layer 2 switches, Checkpoint Firewall NGX, Radware IPS security devices, Microtest Cable CAT5 testers, Network General Sniffers, Spectrum Server, Optivity, Wireshark


Crozer Keystone Health System, Upland Pa 8/11 Present

Network Engineer

Support and install Cisco 3560,3750,2960,6509 switches 2800 routers .

Day to day operational trouble shooting and support of Medical office and Hospital infrastructure.

Use of Microsoft SCCM product for trouble shooting Windows PC and server environment.

Part of QA change control team defining procedures for configuration changes and rollback.

Cisco shop all equipment Cisco products

SDI inc, Plymouth Meeting, PA 10/10 – 8/11

Network Engineer

Support of Cisco 6513 and Nexus 5000 & 2000 routing switches, Regulatory compliance experience including HIPAA.

Support of Cisco P Series blade server enclosures install and support.

Basic support of V Center VMware and Avaya voice phones with Cisco 3750 switches.

All support functions network related cabling, install and support.

Review and change control team member for Cisco switch and router network infrastructure.

Glaxo-Smith-Kline, Collegeville, PA 4/10 – 9/10

Network Engineer

Support of Cisco 6513 and Nexus 7000, 5000 & 2000 routing switches, Support of Cisco P Series blade server enclosures install and support.

Project involves data center migration from King of Prussia to Collegeville.

In addition support of Cisco 3560, 2960, 4948 switches for server connections. Worked with OSPF mostly adding VLANs and GLBP configurations.

Did extensive remote work with UK offices

Worked with Remedy Ticketing system

Genesis HealthCare Kenneth Square, PA 05/09 - 3/10

Network Engineer

Checkpoint, Cisco & Juniper firewall devices, support and configuration of all three security platforms and support of client customer networks. Cisco PIX & ASA,

Checkpoint Nokia & Juniper net screen responsibilities include crafting firewall rule sets on 3 major vendor firewall platforms.

Handled high priority outage situations and working with help desk to resolve using SLA guidelines for resolution.

Cisco VPN setups along with Cisco wireless access points and controllers

Install and creation of firewall rule sets

Utilized Sales Logic ticketing system to keep track of problems/issues

Performed almost all of the work remotely utilizing team viewer.

Level II support & troubleshooting using SLAs

Documentation using Visio and Excel to manage customer documentation

On-call support 7 by 24 hour coverage

Trouble shot cable / DSL broadband circuits

Support of Cisco systems wireless networks

Sungard Managed Services, Philadelphia, PA 11/08 – 4/09

Network Engineer

Checkpoint, Cisco & Juniper firewall devices, support and configuration

Helpdesk support and also after hour projects including adds, moves and changes.

Covered 1st and 2nd shift level 2 problems and issues using cisco ADSM and command line

Managed Cisco ASA & PIX, along with Juniper netscreen and Checkpoint R62 version

Install and creation of firewall rule sets

Level II support & troubleshooting using SLAs

Philadelphia Stock Exchange, Philadelphia, PA 9/00 - 11/08

Communications Network Engineer

Communications Network Engineer working with Nortel Passport switch routers, Cisco 2600 & 3700 routers, Juniper Networks M10i & M320.

Developed subnet address scheme and provided documentation and support for all member firms equipment configurations and ip address type information.

Coordinated installation of member firm X.25, Frame Relay, Ethernet, Binary Synchronous and T-1, T-3 Telco circuits.

Provided all levels of technical support to member firms and to trading floor for the Exchange.

Responsible for member firm connections cisco to juniper routers, assigned registered ip addresses for member firm data connection hand off to exchange Ethernet switch infrastructure.

Responsible for crafting checkpoint firewall rule sets to allow member firm traffic to specific host systems.

Maintained visio drawings and spreadsheets for customer member firm documentation.

Installation and managing customer networks member firm trading companies

Use of Visio and Excel to document member firm and exchange networks

Procurement of equipment, cabling and necessary dept. supplies

On-call support 7 by 24 hour coverage

Developed network and firewall design guildlines and how to implement

Unisys, Blue Bell, PA 10/99 - 8/00

Network Engineer

Support of Bay routers AN,BN family.

Lead Engineer and liaison to Unisys for the Nortel Account team.

Primary duties, presale support to Unisys on technical issues and questions on Nortel product line

Point of technical escalation for Unisys post sale support to resolve priority 1 issues.

Created RFI and RFP documents upon request for Unisys presale engineering staff, Products supported in addition to Nortel equipment include DNS server, All LAN / WAN test equipment Sniffer products, TCP/IP addressing support, Windows NT server installation and configuration.

Basic knowledge of SMS and SQL server from Microsoft, Support of Lab equipment including Cisco 2500,4000 and 7000 series routers .

Knowledge of VPN's, Tunneling through public networks and IP/IPX & IPsec protocols.

Philadelphia Stock Exchange, Philadelphia, PA 1/99 – 9/99

Network Engineer

Network infrastructure design and support of customer LANS, Second level support of X.25 and Frame Relay networks, Support of Bay Networks Routers and LAN switch products Network Management software Optivity version 8 to view statistics Network General Sniffer software data anaylsis.

Cabletron Systems, Philadelphia, PA 1/97 – 12/98

Network Engineer

Support of MMac-Plus and all Smart switch layer 2 & 3 devices

Post sale support and installation provisioning.

Completed documentation for customer installed networks in Visio and NetViz software.

Responsible for trouble shooting customer network problems.

Strategic Link Consulting, Phoenixville, PA 1/95 – 12/96

Network Engineer

Network Design and support of Token-Ring, Ethernet, FDDI networks.

Designed ATM Backbone for a large Insurance Company in the form of a RFI. Performed fileserver migrations for clients using Origin 4.0 Netware admin type work for company clients.

OS/2 and LAN Server 3.0 support for clients.

Support of Microsoft Back Office SQL 6.5,Exchange Mail 4.0,SMS Server

Installed and Supported Netware 4.x

CGI Systems Inc., Wayne, PA 6/94 - 12/94

Network Engineer

Supported Novell Netware 3.x 1000 user environment for Dupont Chemical Polymer Division.

Performed Netware upgrades to Netware 3.12 and 4.1 added DASD and memory to network file servers.

Developed RFI for fileserver standardizations for clients upon request.

Project Managed PC and fileserver installations for clients upon request

Charming Shoppes Inc., Bensalem, PA 1/93 – 5/94

Network Engineer

Novell Netware administrator, 3.x environment 1000 user LAN, added users and applications to all file servers in addition did hardware upgrades to Compaq servers.

Installed DCAs RLN product on portable systems and configured gateway software.

Supported OS/2 version 2.x for and CASE development software for users.

Supported Point of Sale systems for Store Systems department that handled all Fashion Bug stores data.

West Chester University, West Chester, PA 1/85 – 12/92

Network Engineer

Supervised four Operations Personal Supported 600 P.C. Systems and a Banyan Vines LAN with 4 CNS Servers.

Supported all Academic and Administrative departments Hardware and Software.

Installed and supported Macintosh II Cx and local talk network.


R.E.T.S Electronics School

Microprocessor and Solid State Design – Certification Completed 5/84

West Chester University, Class work toward B.S. Degree in M.I.S.

Nortel BN routers& 8600 switch products

Professional Training

Cisco CCNA

Nortel Networks 8600 Switch

Juniper Networks JNICA /JNCIS

Checkpoint Firewall / Nokia 1260 models

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