Jaushan Singh, B.A.Sc, PMP
Over six years of experience in managing multiple large technology programs and digital transformation initiatives. Trusted and approachable project leader skilled at all facets of the software development life-cycle (SDLC). Proficient in pre-sales engineering and managing client relationships – consistently meeting or exceeding schedule, budget, scope and business objectives
Areas of expertise include:
• Technology Strategy Planning & Execution • Project Management (Agile & Hybrid)
• Bid Evaluation, Strategy & Analysis • Cloud Solutions Development & Consulting
• Technical Skills: Java/J2EE, C, C++, C# (.NET 3.5/4.0), Oracle, SAP, Salesforce, Linux OS, VBA
TELUS Jul. 2012 – Feb. 2018
Project Manager, Business Enablement Toronto, ON Jan. 2017– Feb. 2018
Led agile delivery of several projects within Service Delivery Value Chain (Salesforce CPQ process automation) – resulting in new business, improved retention, reporting & profitability; and,
Responsible for building cross-functional relationships to enable a project team of 25+ members, $3.4M program budget; and,
Controlled a $300M Capital Sustainment budget for strategic project planning, funnel reporting & forecasting.
Channel Engagement Manager, Solution Consulting Toronto, ON Jun. 2014 – Dec. 2016
Led multiple concurrent $5-10M bids - delivering reliable IT infrastructure and cloud services on schedule;
Renewed $50M in Total Contract Growth contracts for the insurance, financial services and public sectors;
Expanded the service delivery value chain by strengthening and refining solution development across cloud models (Public, Private, Hybrid, “on-prem to cloud” & “cloud to cloud”), pricing, executive presentations, team SharePoint portal administration and contract development; and,
Implemented numerous (10+) product price reductions by leading vendor management and negotiations with several vendor partners (Microsoft, Amazon (AWS EC2, EBS, ELB, S3), Cisco UCS, VmWare, NetApp & EMC).
Project Manager, TELUS TV PMO Vancouver, BC Jul. 2013– May 2014
Managed three phases of high-visibility Boomerang program (overall $9.54M, 4% under plan); and,
Co-ordinated a diverse and cross-functional team of 50+ members (onsite and remote) through hybrid development lifecycle and refining business requirements while building functional & technical requirements.
Project Analyst, Business Transformation Leadership Development Program Jul. 2012– Dec. 2014
Delivered numerous impactful Quick-Win projects enabling operational efficiencies & ongoing legal compliance;
Championed recruitment efforts at universities across Ontario including candidate screening, interviewing, building a sponsorship framework, simplifying supplier management and recruitment strategy; and,
Recipient of multiple high-level awards from directors & senior executives for problem solving and teamwork.
NexJ Systems Sept. 2011– Dec. 2011
Consultant, Professional Services Toronto, ON
Delivered functional and technical CRM solutions, ensuring consistency using an innovative model-driven engineering framework, for Fortune 500 Financial Services and Insurance firms.
Wind River Systems Jan. 2010– May 2010
Software Engineer, VxWorks RTOS Kanata, ON
Established groundwork for a new test infrastructure including hardware and software components (Python scripting, and some C) used for unit testing, which resulted in reducing team costs by $400,000 and increasing investment return by 200% by 2014.
Harris Corporation May 2009– Sept. 2009
Embedded Systems Software Engineer, Broadcast Communications Ottawa, ON
Implemented several embedded system modules to optimize core communications architecture resulting in 15% performance gain.
Bachelor of Applied Science - Honors Computer Engineering; Management Sciences 2012
University of Waterloo
PMI Toronto, ON, Project Management Professional (PMP®), Credential: 205****-****
University of Toronto – School of Continuing Studies Toronto, ON
The Psychology of Influence 2016
Effective Communication & Negotiation 2015
Vice President, Downtown Toronto Toastmasters, Toronto, ON, July 2017 - Present
Pre-Employment Job Coach, North York Community House, Toronto, ON, May 2017
Financial Literacy Program, Junior Achievement, Toronto, ON, May 2016
INTERESTS & ACTIVITIES
Languages: Fluent in English; Conversational ability in French, Spanish; Native in Hindi, Punjabi, Urdu;
Activities: Coach, Ignite Badminton League; Member, Professional Engineers of Ontario;
Interests: Enjoy canoeing, hiking, camping, basketball, badminton, squash, cricket and hockey.