Resume

Sign in

Customer Service Data Entry

Location:
Pasadena, Maryland, United States
Posted:
May 08, 2019

Contact this candidate

Resume:

Tasia Hill

Glen Burnie, MD *****

Email: ac9bvu@r.postjobfree.com

Phone:443-***-****

Professional Summary:

Professional Office Clerk who possesses excellent customer service and accurate data entry skills.

Skills:

●Data Entry

●Skilled in multi-line phones(switchboard experienced)

●Customer service

●Knowledge of Office Machines Fax, Scan, Copier etc.

Experience:

Anne Arundel County State Attorney’s Office Annapolis, MD

Front Desk Office Clerk March 2019-Present

Scan and enter Data Entry of all motions (to dismiss, postponements, orders, Attorney entry of Appearance, and evidence, etc.) into court system.

Provided Professional and Pleasant customer service by answering multi-line phone systems, and greeting customers at front counter

Communicate with Attorneys, Public Defenders, and Police Department regarding arrest warrants, appearance in court, or any concerns regarding current court hearings

Print, Organize, and Distribute all daily incoming mail delivered via electronically or mail carrier between Attorneys and departments.

File all criminal and civil cases in alphabetical order.

Review cases in Maryland Judiciary System to check on trial and hearing court times. Also, to give a review on court outcomes.

A.A. County Board of Elections Annapolis, MD April

Absentee Clerk April 2018-Nov 2018

●Data Entry; Process absentee applications, updating all voters’ personal information, voting status and signatures on Candidate petition requests

●Customer Service; Providing information regarding Absentee and Voter Registration application process, giving accurate information regarding Candidates running for office, and local polling locations.

●Issued, Verified, and processed Absentee ballots via in-person, Fax, or mail in a professional a timely manner.

●Open daily mail and distribute within departments

●Answering high call volume of calls on a multi-line phone systems; responding to inquiries about ballot tracking, application requests and voting process via phone, email and in person

Childtime Learning Center Ellicott City, MD

Teacher Assistant/Receptionist March 2015-March 2018

●One on one Teacher Assistant working with students with learning or physical disabilities

●Provided support to lead teacher and reinforced planned activities to help enhance the academic, emotional and physical development of students

●Substitute classroom when Teacher was unavailable

●Created lesson plans with differentiated instruction, allowing each child to achieve individual learning goals.

●Led learning groups; Reading, Math, and English, with end results allowing kids to gain confidence and advance their age level learning skills

●Supervised students making sure they were accounted for and safe while on Field trips, recess, eating meals and in classroom.

MD State Highway Admin Annapolis, MD Switchboard Nov 2015-Feb 2016

●Customer Service; Greet and Check in visitors answering necessary questions regarding SHA and directing to appropriate department

●Data Entry; Document all requests from citizen requesting new additions to residential areas, highways, main roads, trash removal, light additions, snow clean up, signs, etc.

●Skilled in switchboard phone system answering all questions regarding, additions, removals, and traffic.

●Distribute all incoming mail to appropriate Department and process all outgoing mail.

Anne Arundel County Public Schools Annapolis, MD

Teacher Assistant 09/2009-10/2014

●Communicated progress of children to parents/guardian

●Volunteered at the front desk answering phones, filing, greeting and checking in visitors

●One on one Teacher Assistant working with students with learning or physical disabilities

●Provided support to lead teacher and reinforced planned activities to help enhance the academic, emotional and physical development of students

●Substitute teacher when Teacher was unavailable

●Created lesson plans with differentiated instruction, allowing each child to achieve individual learning goals.

●Led learning groups; Reading, Math, and English, with end results allowing kids to gain confidence and advance their age level learning skills

●Supervised students making sure they were accounted for and safe while on Field trips, recess, eating meals and in classroom.

P.G. Circuit Court Upper Marlboro

Child Support Clerk Jan 2007-Feb 2009

●Entered accurate Data Entry in Government system all documents and paperwork submitted by parties in case, Attorneys, and Judges. Entered and updated all current address and contact information of parties in system.

●Worked front counter giving professional communication regarding outcomes of case, how to file child support paperwork, and answering all questions regarding personal cases.

●Held close communication with Attorneys and Judges regarding cases, pertaining to changes, emergency hearings, and any updates.

●Issued and processed warrants, summons and subpoenas

●Operated cash register to accept all monies related to Child Support bonds.

●Scan and File all child support cases in numerical or alpha order

●Train new employee

Education:

Patuxent High School Lusby, MD

Diploma May 2001

Strayer Univ March 2019-Present

Bachelors Business Admin Currently enrolled



Contact this candidate