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Front Office Medical

Brainerd, Minnesota, United States
13.00/per hr
May 07, 2019

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Peggy Wickham

(C) 218-***-****

***** **** ***** ****, **********, MN 56465


Eager and highly motivated individual searching for a receptionist position that works with patients and office management. Determined worker who excels at communication and secretarial work. Adapts quickly using multi-tasking skills with an eye for detail. Looking to bring a positive and cheerful attitude to your office.


Excellent Communication Organization Scheduling

Collecting Information Time Management Multitasking

Phone Interpersonal Professional


Patient Access Representative,

Essentia Health, August 2013-2019, Crosslake, MN 56442

• Answered phones, greeted patients, collected patient information, demographics and insurance to update medical record. Collected co-pays accordingly.

• Scheduled and cancelled appointment at the clinic along with other Essentia department.

• Managed the orders, in basket messages and helped schedule appointment from patient’s portals.

• Managed the incoming and outgoing faxes and mail.

• Ordered supplies for the front office, waiting room, nurses and providers.

• Managed the provider’s schedules, rescheduling as needed, and holding appointment times for the providers to be out.

• Attended to patient concerns and requests.

Weatherby Gun Lead

A-Tek Manufacturing, June 1991-June 2011, Brainerd, MN 56401

• Pulled customer orders according to the monthly schedule. Making sure to meet the quotas.

• Assigned jobs to the employees of the department

• Kept inventory of gun parts, ammunition and bluing chemicals

• Worked with the inspector to resolve issues with the guns and also with our suppliers.

• Blued the gun parts, polished parts, blasted parts and assembled guns.

• Licensed fork lift driver to retrieve parts for the assemblers.

• Cleaned and packaged the rifles for shipping.

• Prior to the gun department I was the lead of the shipping and receiving department. Loading and unloading the trucks. Gathering and labeling the orders to be shipped. I checked in inventory as well as inspection.


Medical Secretary, Central Lakes College, Brainerd, MN 56401

Graduating with honors.


Basic life support

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