Customer Service Engineer

Location:

La Plata, MD

Salary:

50,000.00

Posted:

May 07, 2019

Contact this candidate

Resume:

Glenn A. Fulk

**** ******* **. - ** ***** Md. ***46 – 240-***-**** **********@*****.***

Summary

Interested in job utilizing my knowledge of Computer Aided Drafting along with my knowledge in the building industry. Exceptionally hard worker with strong work ethic. Strong communication skills. Detail oriented. Self-motivated. Desire to get the job done right the first time. Quick study and willingness to learn new skills.

Education

College of Southern Maryland - GPA 3.5

Associates of Science in Engineering Technology (2011– 2013)

ProEngineer

AutoCAD

SolidWorks

South River High School – Graduated 1991

Experience

J.S. Herring Contracting

Carpenter 2013- present

Fire and Flood Restoration of residential homes

Custom Remodeling of residential homes

Custom installation of all scopes of building products to residential homes

Provide electrical and plumbing installation and repair to residential homes

Provide a custom finished product to homeowners satistfaction

Gragan and Sons

Carpenter/Commercial Door Technician 2007-2011

Consulted with customers to build needs assessment

Design custom plans for residential hardware and window installation

Commercial and Residential window installation

Installation and replacement of shower doors

Replacement and installation of door locks, bathroom hardware, door closures and tables

Minor electrical wiring

Complete Door

Installation Engineer 2002-2006

Created estimates and submitted proposals

Sold jobs and secured contracts utilizing in depth knowledge of product and customer base

Personally responsible for over 160 Safeway accounts

Serviced, maintained, and installed automatic doors

Advanced knowledge of handicap accessible systems, magnetic locks, electric strikes, card readers, overhead concealed closers, fire safety devices, manual type door closers and pivots

Successfully maintained superior customer service and satisfaction

Reduced callbacks

Voluntarily ran emergency services

Skills

Automatic door installation

Carpentry

Handyman

Glass handling

Customer service

Basic electric

Contract acquisition

Project management