Receptionist

Denise Harden

Cincinnati, OH

**************@*****.***

Authorized to work in the US for any employer

Work Experience

Shift Leader

Walgreens - Cincinnati, OH

1. Manage 8 cash tills which are balanced at the end of each shift. 2. Manage inventory for several sections of the store. 3. Receive inventory deliveries and ensure the products are stored and ready to be stocked. 4. Manage several employees during a shift.

Server

Perkins Restaurants & Bakery - Cincinnati, OH

April 2012 to December 2016

1. Provided customers with premier customer service. 2. Used a point of sale system to collect payments from customers. 3. Cleaned and bused tables as needed to ensure customers had the best experience. 4. Employee of the quarter July 2012.

Receptionist

Eye Deal Optical - Hamilton, OH

January 2004 to March 2012

1. Greeted customers as they entered the store.

2. Managed appointments for the Optician and Optometrist. 3. Managed receivables for the company, including customer billing and insurance company invoicing. 4. Worked with and helped customers with small eyeglass repairs. Education

Associate in Optical Science

Southern Ohio College - Cincinnati, OH

May 2000 to May 2002

Assessments

Customer Focus & Orientation — Familiar

April 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/pjgaipnzahqwbqov Accounting Skills: Bookkeeping — Familiar

April 2019

Measures a candidate's ability to calculate and determine the accuracy of financial data. Full results: https://share.indeedassessments.com/share_assignment/rav3ijszzdcg7yh3 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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