Office- Business Management/Reception/Admin. - Extensive experience in business management, capability and expertise in all business processes; and successfully maintaining smooth workflow and overall productivity. Experience running a variety of businesses singlehandedly or in a team environment and using QuickBooks, Microsoft Word, Excel, Access, PowerPoint, Outlook, etc.
Pharmacy- Nationally Certified Pharmacy Technician/Worked as a Lead Pharmacy Technician (Or Pharmacy Technician Manager) – Managing all aspects of pharmacy including workflow, productivity, efficiency, customer service, etc. Pharmacy and technician management as well as all general technician job functions.
Veterinary- Animal Control Dispatcher/Veterinary Technician – All aspects and responsibilities of veterinary technician and animal control dispatcher. Preparation of detailed documents to support animal control court cases, intake of all new animals, examinations, treatments, and general care of animals, placements, etc.
Also: Retail Sales/ Customer Service/Server, Hostess, Bartender/And Much More…
Chattanooga State Technical Community College Chattanooga, Tennessee
Associate of Applied Science Degree Major: Information Systems
Concentration: Computer Programming Graduated: spring 2009, cum laude
Technical Certificate Information Systems Technology Received Certificate: Fall 2008
2017 – 2019
Family Business/with my Dad as business partners Chattanooga, TN
Forex Market Trader - Worked from home with my Dad as business partners. We traded currencies on the forex market together as a family business. But my Dad passed away unexpectedly in February 2019, and I cannot continue to trade currencies on my own without my Dad, my best friend, and my business partner, so now I need to find employment outside of the home again.
2016 – 2017
AutoZone Chattanooga, TN
Retail Sales/ Customer Service Team Member - Served customers and helped diagnose, research and find correct parts for all types of car repairs. Sold parts to walk in customers as well as commercial accounts such as shops and car dealers. Sold all types of car parts and accessories. Also Installed a variety of car parts on customer vehicles. Checked in truck stock and stocked the store. Updated Prices and reset the store and signage as needed. Set and reset Plannograms and flexograms for store stock, pulled and sent returns and recalls, etc. and more.
2015 – 2016
Humane Educational Society (HES) Chattanooga, TN
Office Management/Adoption Counselor/Reception/Vet Tech/Admin. - Managed all aspects of the office, customer service, opening and closing the business, balancing registers, and used “Clover” tablet style register setup. Managed new animal intake; all aspects of the adoption process, coordinating and assisting all other departments, including upper level management, kennel staff, foster care staff and participants, volunteers, community outreach staff, etc. Coordinated events from parades and community outreach functions to arranging volunteer get-togethers, veterinary visits and surgeries for sick or injured animals spay and neuter procedures and even play dates. Performed veterinary technician functions for incoming animals including general examination of each animal, parvo vaccinations, kennel cough vaccinations, yearly booster shots, de-wormer, flea and tick meds, antibiotics, skin scrapes and microchipping, drawing blood and performing heartworm tests, etc. Had intensive training as a vet tech, experience performing X-Rays, assisting in all types of surgeries and procedures in the past at other vet tech jobs. Worked as a Dispatcher for Animal Control- Performed all associated job functions, maintained constant radio contact and recorded, documented and managed all case activities of officers and relayed orders from executive director, etc. Also composed all documentation for each case including any documentation, pictures etc. needed for any court cases and performed all animal intake procedures, vet tech care, vet visit setups or hospital if needed, etc.
2013 - 2015
BI-LO (Pharmacy) Chattanooga, TN
Nationally Certified LEAD Pharmacy Technician (Technician Management) - TN ID #000******* (Tennessee Board of Pharmacy - Expired: 09/30/2016) - Can be nationally re-certified quickly if needed. Managed the pharmacy and all other pharmacy technicians as directed by the lead pharmacist; including scheduling and workflow, etc. to provide exceptional customer service, productivity and efficiency in a team environment. Performed ordering and intake of orders of non-controlled medicines, recalls and returns through McKesson and Cardinal Health. Also managed all aspects of prescription processing and customer service: Including accepting new and existing patient Rx’s and entering them into the system, locating and counting meds, troubleshooting, insurance claims, customer service, processing Rx’s in multiple types of pharmacy systems; DOS and windows based. Contacting doctors for refills, to resolve issues, and to obtain new Rx’s when needed. Tracking inventory and complying with Federal and State regulations, HIPPA compliance, and running drop-off, pick-up and drive-through.
2010 - 2012
CVS (Pharmacy) Chattanooga, TN
Pharmacy Technician - Working experience with all aspects of prescription processing and customer service: Including accepting new and existing patient Rx’s and entering them into the system. Locating and counting meds, troubleshooting, insurance claims, processing Rx's in 2 different windows based pharmacy systems, contacting doctors for refills, to resolve issues, and to obtain new Rx’s when needed. Tracking inventory, and complying with Federal and State regulations, HIPPA compliance, and running drop-off, pick-up and drive-through.
References Available upon Request