Software Service

Misgina Gebresilassie (MG)

Cell: 240-***-****

*********@*****.***

Silver Spring, MD

Mission Statement

Provide a thorough and detailed QA Analysis to improve software development through its lifecycle. Strive to exceed customer/ employer expectations by delivering excellent service.

Career Snapshot

IT Project Lifecycle:

QA Analyst

Web Application Testing

Mobile Application testing

Grooming User Stories

Test Plan Contribution

Coordinate UAT

Automation Initiatives

Interests

Quality Improvement, Application/Software improvement, Database Testing, Automation, Systems Analysis, Data Analysis, anything new!

QA Test Analyst

Skilled tester with over 5 years of extensive experience delivering high-quality QA tests. Well-versed in industry leading software development methodologies and software development lifecycle management. Adept in grasping user stories and translating into application features and tools, with strong analytical and technical talents for identifying the root cause of systems, application, and database issues, and troubleshooting to eliminate errors and improve performance. Highly effective team-oriented Analyst able to collaborate with cross-functional personnel at all levels.

Key Skills

Solid working knowledge of SDLC (Software Development Life Cycle) both in Waterfall and Agile model, STLC ( Software Testing Life Cycle)

Proficient in Analyzing Business and Functional Specification Documents and experience in developing Test Plan, Test Scenarios, and Test Cases for different Software Development Methodologies.

Proficient in Defect Life Cycle management, including Defect creation, Modification, Tracking and Reporting Using JIRA

Experienced in Web Application testing, Windows Application testing, and SQL queries for Backend Testing

In depth understanding of core Java basics

Extensive Experience in Test script automation using Selenium IDE and Selenium WebDriver

Experience in Smoke Testing, Functional Testing, Regression Testing, System Testing, and User Acceptance Testing.

Excellent understanding of SoapUI (API testing), LoadRunner, QTP, and ALM(HPQC).

Excellent communication, writing, and interpersonal skills.

Excellent Troubleshooting &problem-solving, ability to prioritize and make decisions on a macro and micro level.

Quick learning and grasping ability to new and dynamic environments; proven success in complex problem analysis and resolution.

Focused, Detail oriented multi-task, and a team player in meeting customer needs.

Technical Expertise

Skill

Skill Name

SDLC Practices

Agile-Scrum, and Waterfall.

Roles Performed

QA Analyst, Document Authentication officer, Liaison officer.

Operating Systems

MS DOS, Windows Vista/XP/NT/2000, LINUX, UNIX,

Browsers

Internet Explorer, Chrome, Firefox Mozilla, Safari

Applications

MS Office Professional, MS Word, MS Excel, MS PowerPoint, MS SharePoint, Eclipse, SQL Server Management Studio

Testing Tools

Selenium IDE, Selenium WebDriver, ALM(HPQC), Jira, TestRail, Load Runner.

Languages

SQL, JavaScript, VBScript

Reporting Tools

Crystal Reports, SQL Queries

RDBMS

SQL Server

Education

BA, Accounting and Finance, Addis Ababa University, Ethiopia. 2012

BA, Public Administration and Development Management, Addis Ababa University, Ethiopia. 2008

Diploma, Human Resource Management, Addis Ababa University collage of commerce. 2005

Attended Software testing In-house Training program in June 2013

Professional Experience:

US IT Staff — Rockville, MD

QA Analyst, January 2017 to Current(Contract )

Providing ongoing QA Analysis throughout the Lifecycle process, working in an Agile environment. Currently working on a mobile application using Android and a corresponding web application interface, called “Deal My Bill”.

Responsibilities:

●Review all requirement documents available, participate in user stories grooming and Scrum Ceremonies including daily standup meetings.

●Involved in Test Design includes Test Data preparation and Reviews.

●Participated in Automation Environment setup using Eclipse, Java, Selenium WebDriver jars and TestNG.

●Write test scenarios and acceptance criteria for the assigned user stories, using JIRA.

●Create flowchart for test planning purposes, write test cases in TestRail.

●Responsible for GUI and Functional Testing including smoke testing, functional testing, sanity testing, regression testing, and performance testing using Black box Testing Techniques

●Conducted Data driven testing, cross browser testing and parallel test execution.

●Document test results and log all bugs and defects in JIRA.

●Utilize Selenium Webdriver to automate Smoke, Sanity, and regression testing.

●Used Page object model to locate web element using ID, Name, Class Name, link Text, partial Link Text, Xpath, CSS.

●Extensively involved in bug fixes with development team.

Ethiopian Embassy, Washington, DC

Software Tester, Sep 2013 – Dec 2016

Performed testing activities of an online Consular Service Package (CSP); that aims to store, retrieve, and manage client data and ultimately to ensure efficient and effective service delivery of Passport, Visa, and Document Authentication requests to the Embassy. Also a web application designed to help potential investors make informed investment decisions by providing information related to investment policy priorities, incentives, and travel advice. The project was focused on functional, compatibility, and usability of the website by adding the ability to browse and access information in different categories such as Doing Business, Consular service, community service, Country Information.

Responsibilities:

•Identified resource constraints and other potential schedule issues and risks.

•Maintained central repository to determine the readiness of the application by combining Planning, Execution and Defect Tracking.

•Actively participated in all scrum team meetings to have clarity and create understanding of user stories, assign story points, communicate progress and roadblocks.

•Created tasks, estimations, test cases of respective user stories. Execute and find bugs then log and track defects using JIRA, and Manage the testing process thoroughly.

•Performed Smoke testing, Functional testing, Sanity testing, Regression testing, Performance testing, System testing, and User acceptance testing.

•Participated in review meetings to resolve bug related issues with developers.

•Participated in defect triaging meetings to discuss defects with scrum team and users.

•Helped troubleshoot customer’s requests during UAT process.

•Performed Back End Testing using SQL queries, generating reports to ensure data integrity is maintained.

•Presented the Consular Service Package (CSP) application deliverables to the embassy staff and community members at large.

Ministry of Foreign Affairs, Addis Ababa, Ethiopia

Consular officer, May 2005- Aug 2013

Responsibility

Communicated with agencies to help meet the stated requirements for document authentication.

Regular updated, reviewed, and maintained document authentication requirements and accordingly verified range of customer documents originated from home country, foreign countries, and embassies residing in Ethiopia.

Briefed customers with the rules, regulations, and procedures they should follow in verifying their respective documents in advance to avoid unnecessary delays.

Identified issues that created customer dissatisfaction and suggested remedies to ultimately provide quality service.

Undertaken multiple researches that ensured continuous customer service delivery improvements.

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