Nadiyah D. Evans

**** ****** **

Richmond, CA 94806

510-***-****

ac9b9l@r.postjobfree.com

Objective

To obtain a position, which will allow me to both further utilize my skills and acquire new abilities.

Abilities

8+ years of customer service. Excellent written and verbal communication skills, with an eye for detail. Extremely productive in a high volume, high stress, environment. Extremely productive in Microsoft Word and Excel. Self starter with a can do attitude Type 35 wpm

Employment History

April 2018 - Current

Visser Advisors (OnTrac), Fremont, CA

Route Delivery Driver

Sort, scan and load packages to be delivered for the day

Deliver each package safely and correctly

Scan all undeliverable packages EOD and return to warehouse

March 2017 - April 2018

Amazon Flex, Richmond, CA

Driver

Pick up packages at warehouse

Deliver packages to customers

Bring back any packages not deliverable

September 2015 - Current

Murphy Printing, San Francisco, CA

Customer Service Rep

Answer phones

Write up incoming orders

Send out requested quotes

File away job dockets

Send invoices and process payments

April 2015 - September 2015

Instacart, San Francisco, CA

Cashier

Ring out online customer grocery order

Ensure orders are bagged and tagged correctly

Place grocery orders in the staging area for delivery

September 2014 – February 2015

La Capra Coffee, San Francisco, CA

Kitchen Member

Prepare and set up mise and place for service

Prepare items ordered by customers

Wash dishes using three sink system

Restock shelves and freezers using FIFO system

August 2013 – September 2014

Specialty’s Café and Bakery, Oakland, CA

Kitchen Team Member

Set up cold food bar

Prepare salads and sandwiches ordered by customers

Wash dishes using three sink system

Prepare and package catering orders

Cut and weigh deli meats

Feb 2012 – Sept 2012

California Department of Transportation, Oakland, CA

Toll Collector

Collected patrons toll from cars crossing bridge

Gave directions as needed.

Ensured tolls are logged and clocked in to ensure balanced till.

Oct 2010 - Feb 2012

Copy Central, Berkeley, CA

Production Coordinator

Answered inbound calls in support of customer needs

Fulfilled customers printing and finishing needs

Ensured workflow is maintained at a steady pace

Rung out customers purchases

June 2008 - April 2010

FedEx Kinkos, Fairfield, CA

Center Specialist

Answered inbound calls in support of customer needs.

Fulfilled customers printing and finishing needs

Ensured workflow is maintained at a steady pace

Sold retail items

Took in and prepared customer’s packages to be shipped out.

Fulfilled end of day balances, and made bank deposits

Faxed and emailed invoice to businesses to receive payment

Sept 2007 - March 2008

Gate Gourmet, Oakland, CA

Warehouse Coordinator

Answered inbound calls in support of customer needs

Took in back orders for incoming trains

Loaded and unloaded food carts for each outgoing trains

Delivered phone order to trains

Inventory and stock rotation.

Feb 2007-July 2007

HMS Host, Oakland, CA

Food Court Attendant

Prepared and set out food items to be sold

Answered customers questions regarding food items

Rung out customer’s purchases

Inventory and stock rotation.

Nov 2005-Nov 2006

ERS, Oakland, CA

Personal Assistant

Answered phones, scheduled appointments

Maintained client’s files

Ran Errands

Made copies, sent faxes

Education

Oakland Technical High School

Diploma, 2003

Summary

I am a dependable well rounded person that always try to exceed expectations of me. I have excellent interpersonal skills, phone manner, and office etiquette.

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