Customer Service Office Assistant

Vijay Tukaram Ipte Tel: 902-***-**** Email: ********@**********.***

Job Objective

Assignments in Dispatch / Stores Management / Customer Service with a high growth oriented organisation.

Brief Overview

Dispatch / Delivery Management, Client Servicing, Cash Management and General Administration.. An effective communicator with excellent inter-personal, organisational and client servicing skills with experience of working in computerised environment.

Stores Management

• Maintaining sales and stock records to track the inward / outward movement of goods;

Client Servicing

• Supervising delivery / supply chain operations to ensure efficiency in all aspects of the customer service delivery cycle.

• Identifying and resolving concerns in packing, warehousing, delivery, billing, service, with the concerned departments.

Organisational Experience

Vin Semiconductors Pvt.Ltd.

Nov 2014 to Till Date

Manufacturer of Led Light

As Dispatch / Store Assistant (Reporting to Dispatch Manager)

Accountable for preparing and maintaining manual as well as computerised records pertaining to daily dispatches,

• Handled Dispatch Co Ordination, Arrange Vehicale,Co ordinate with sales person

• Handled functions relating to Packing & Delivery

First Direct Marketing Pvt. Ltd. Aug’93 To Nov 2014

Sole distributor for Autocop and Tata Honeywell branded Car and other Security Systems

As Store In-charge/ Dispatch Asst ) Accountable for preparing and maintaining manual as well as computerised records pertaining to daily dispatches,

• Supervising the complete inventory management function for Car Security & Home Security Systems.

• Accountable for preparing and maintaining manual as well as computerised records pertaining to daily dispatches, material receipts, invoice generation, reorder level, etc.

Krishna Electrical Works Feb’90 to Aug’93 (Reporting to Director ]

Manufacturer of Stabilizers and other electronic items

As Office Assistant cum Transformer Mechanic

• Handled a wide range of functions viz. Winding for Stabilizer, Dispatch Co Ordination

Gopi Enterprises May’83 to Feb’90

Manufacturer of Seats Leather covers and other items for automobile clients

As Office Assistant cum Delivery In-charge

• Handled functions relating to Packing & Delivery, banking and administrative work.

Education

• SSC from Mumbai Board 1988

Current Salary

* 16500/= monthly

IT Skills

• Well versed with Windows, TFAT (Accounting Software), and MS-Office Applications.

Personal Details

Contact Address : 4/4/403 Mahadev Wadi, G.D. Ambekar Marg,

Parel, Mumbai – 400012. Contact number ; 902-***-****

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