Manager Quality

Sheila DuBois

Certified Six Sigma Green Belt, Certified ISO

9001:2015 Internal Auditor, HACCP Coordinator

(will relocate if necessary)

*** * ****** * ***** Jr Way

Avondale, AZ 85323

Contact 920-***-****

*********.******@*****.***

Experience

American Custom Converting,Green Bay, WI

Quality Manager

November 2017 - February 2019

● Develop and implement quality management system to ensure product safety and regulatory compliance.

● Develop test methods to meet customer requirements.

● Develop IQ/OQ/PQ protocols to meet FDA Title 21

regulations.

● Develop all internal product specifications based on customer needs.

● Investigate all customer complaints to determine root cause and corrective actions.

● Led the preparation and execution of all customer and regulatory audits.

Clearwater Paper Corporation, Neenah, WI

Senior Quality Manager

August 2014 - December 2016

● Responsible for the quality assurance and product safety of 5 paper machines, 3 slitters, and 13 converting lines.

● Planning and conducting studies, trials and research to determine the feasibility of opportunities for process and product improvements.

● Investigate all defects and consumer complaints of base sheet and finished products. Facilitate root cause analysis to determine corrective actions.

● Lead continuous improvement projects as the Focus Improvement pillar for site. Train, advise and mentor white-yellow belt candidates.

● Manage and ensure compliance with all required customer certification processes and regulatory audits.

● Manage staff of 7 salaried and 2 union/hourly employees. Accomplishments

Led team to ISO 9001:2015 Certification

FDA, Title 21 CFR Certification

KPI: Zero external defects

Achieved Green Belt certification with projects

yielding $1.2m in annual savings.

Led kaizen projects on SMED to reduce change

over times, corrugate consolidation $500k in

annual savings.

Reduced complaints from 3.5 to 1.5 complaints

per million cases.

Mentor white belt candidates to achieve $110k

in annual savings.

No corrective actions recorded on 3rd party

audits for 3 years in a row.

Sheila DuBois

Clearwater Paper Corporation, Elwood, IL

Quality Coordinator

November 2005 - August 2014

● Responsible for the quality assurance and product safety of 11 converting lines.

● Develop and conduct quality training for new hire and annual training of personnel for specifications and testing methods.

● Lead quality related task groups (Quality Committee, Raw Material Task Force). Monitor raw material vendors.

● Manage and ensure compliance with all required

certifications and regulatory requirements

● Investigate all finished product rejects and consumer complaints to determine root cause and implement

corrective action.

● Supervise two hourly quality technicians.

Education

Robert Morris College, Carthage, IL - Business

Administration Diploma

Joliet Junior College, Joliet, IL - Frontline Supervision Certificate

University of Phoenix, Phoenix, AZ - Bachelor of Science

(2 years completed)

Certifications

ISO 9001:2015 Internal Auditor, February 2018

Six Sigma Green Belt, October 2016

HACCP (Hazard Analysis of Critical Control Points) Tool Bag

MiniTab, Excel, Word, Lotus Notes, QCBD, Capstone, PI

Statistical Process Control (SPC)

Design of Experiments (DOE)

Cause & Effect / Fishbone, 5 Why, 5S, FMEA, Pareto Charts, Kaizen, Value Stream Mapping

Develop reject tracking system, which was

implemented as best practice and used at all 11

facilities.

Recovered $360K in reject raw materials.

Develop internal audit program and store

audits that were implemented as best

practice for the division.

Develop HACCP plan for all sites.

Support Safety Manager and EHS

Program.

Presidential Honors List - 3.95 GPA

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