CLAUDE deLORRAINE
*** ***** ****, **********, ** 08050
609-***-**** ********@***.***
SUMMARY OF QUALIFICATIONS
Broad background in global sales and marketing
Increased sales and profitability, often with limited resources
Ability to establish and maintain key account relationships on a domestic and international basis
Strong credentials in international account management and negotiations
Capability to identify and resolve obstacles in global operations
Effective and knowledgeable; dependable team player
PROFESSIONAL EXPERIENCE
Dealmed, Lakewood, NJ
Production Supervisor
July 15, 2017 – January 14, 2019
Hired to direct, organize, and implement shipments to Amazon facilities throughout the US
Responsible for inventory adjustments and inventory transfers
Spearheaded the kitting function within Dealmed. Medical kits are supplied to various doctors’ offices, dialysis centers, etc.
Supervised 6 full time employees. Ensure that work is done in a timely fashion and done accurately
Made recommendations as to how to improve current systems. Interview potential new employees. Ensure security of facility at night
Aroma Chemical Services International, Inc., Red Bank, NJ
Vice President – North America
September 1, 2015 – December 31, 2016
World’s largest producer of delta-Lactones, global distribution and warehousing
Accepted responsibility for sales for a large percentage of customers within the US including the West Coast, East Coast, Chicago and Atlanta areas.
Vice President
Sept 8, 2011 – September 1, 2015
Hired to develop and increase sales of delta lactones as well as other flavor and fragrance ingredients within the US
Global account management, provide support for key accounts within the North American market
Identify, contact, and develop new accounts
Assumed responsibility for the purchasing, operations, and logistics functions while maintaining sales role
Designed and implemented a customized MRP system within SAP B1
Supervise offsite operations of third-party warehouse
Coordinate with customs broker, oversee import/export functions
Wanxiang International, Shanghai, China
Sales Director – USA
March 5, 2010 – August 1, 2010
Promoted to direct the sales and marketing of Wanxiang International Flavors and Fragrances USA.
Manage US sales staff
Senior Business Development Manager – USA
August 1, 2009 – March 5, 2010
Recruited to develop and expand sales of commodity chemicals with flavor and fragrance applications in the North American market
Establish and maintain relationships with key accounts within the USA
Bedoukian Research, Inc., Danbury, CT
Global Account Manager
2004 – March 2009
Supplier of high value-added flavor and fragrance specialty ingredients and insect pheromones
Developed and expanded sales of fine specialty chemicals with flavor, fragrance, and pharmaceutical product applications
Expanded personal account portfolio by more than 75% from 2005 - 2008
Increased sales of top 5 customers by an average of over 30% in 2008
Globally responsible for key international accounts
Significantly expanded market share of core and strategic products
Assisted with the development, coordination, and execution of innovative presentations
Orchestrated startup of database to track market information for products and customers
Purchasing Manager
1992 – 2004
Planned, organized, controlled, and directed all procurement functions
Managed a 15M procurement budget, through strategic sourcing or e-Procurement
Work closely with production manager to plan production schedules
Liaised with industry representatives, Rabbinical service (O.U.), as well as sales representation at international trade events
Provided user requirements to IT development team for new company-wide computer system
Office Manager
1989 – 1992
Complete accountability for customer service department
Coordinated, directed and organized department’s assignments, and monitored open order schedules and output
Warehouse Manager
1988 – 1989
Effectively managed all warehouse operations supervising a staff of 4
Coordinated and managed global shipping and receiving of company products
Community Service
Connecticut State Police – water rescue
Additional Skills
SAP B1
ACT!
Crystal Reports
Microsoft Word, Excel, Power Point
Netsuite
Informix Database, Internet Database Acquisitions
DISC (Dimensions of Behavior)
Leadership Skills for Supervisors
Managing Change, Understanding Yourself and Working With Others
Performance Evaluation and Communication Skills
Education
Western Connecticut State University. Coursework towards a degree in chemistry
References
Available upon request