Canton, GA 727-***-****
Senior Technical Delivery Manager
Management Development Application Support
Provide expertise in IT Project delivery and software development. Develop SQL queries to perform backend testing. Excel in relational database design and support, including testing in large UNIX / Oracle-based software systems. Master new technologies quickly and guide successful teams through effective communication. Prioritize tasks and resolve issues to meet business needs.
Project Management Platform Migration Waterfall and Hybrid Methodology
QA Life Cycle Software Development Life Cycle (SDLC) Functional Testing
User Interface Testing System Testing Regression Test Case Automation
HP UNIX, Windows NT, 2000, Windows XP, Windows Vista, Windows 10
PowerPoint, Excel, Access, Project Management, Word, Visio, WinSCP
Oracle, SQL Server, MS Access
HP ALM (Application Lifecycle Management), JIRA, Rally
System Testing, Functional Testing, Backend Testing, Regression, Testing and User Acceptance Testing, Smoke Testing, Java, SQL, Unix Shell Scripting, System development Lifecycles, Agile.
SQL, PL/SQL, Java, Scripts, Python, REST
SoapUI, WebLogic 10.0, Splunk, AWS, Selenium, TestNG, Elastic beanstalk, Jenkins, GIT, GitHub, Tuxedo.
T-MOBILE USA, Atlanta, GA
Senior Technical Delivery Manager 2015 - 2018
Oversaw project portfolio across domain, including intake management and prioritization based on guidelines. Established and maintained relationships with all business sponsors, IT partners, project stakeholders, and domain managers. Provided guidance and feedback on measuring defining ROI. Introduced automation and end-to-end functionality testing.
Regulated volume across portfolio in collaboration with teams by conducting demand and capacity planning for delivery commitments and individual initiatives, including risks and mitigation.
Maintained enterprise and IT guideline compliance by driving prioritization for domain.
Paul Momeh firstname.lastname@example.org Page Two
T-MOBILE USA (Continued)
Developed improvement tools by conducting post-launch analysis of baseline assessments.
Cultivated best practices and improved proficiencies and customer service by mentoring onshore and offshore analysts in news skills, domain and area knowledge, SDLC process facilitation, and effective customer interaction.
Improved testing productivity and drastically reduced defect count by implementing Development Integration Testing (DIT) and automation of regression test cases.
Achieved business targets by serving on launch team for iPhone dark project.
Spearheaded seamless transition by leading participation in merger between T-Mobile and Metro PCS (Wholesale Subscribers).
Excellent problem-solving skills, loves technical challenges and willing to learn new tools etc.
Completed AWS Cloud Practitioner Essentials training on Integrated Services, Core Services, Security, Pricing and Support and Architecture.
Completed Jenkins CI/CD, Pipeline framework training and Dockers training (containers, images, GIT, GitHub etc).
Senior Quality Software Engineer (Team Lead) 2007 - 2015
Organized and led testing efforts for prepaid applications. Performed quality assurance testing for prepaid applications. Supervised 5 onshore and offshore test leads and maintained Quality Center 11.0 compliance.
Ensured operational efficiency by allocating testing resources to projects, supplying level of effort estimates for call center team capacity planning, and reviewing and approving requirements documentation.
Cultivated best practices by training offshore team to support / perform testing after hours, review test plans and scenarios, and approve functional project specifications.
Streamlined workflow by providing test exit reports to upper management, preparing strategy for night-of deployment testing, and supervising implementation.
Application Support Analyst 3 2000 - 2007
Provided around-the-clock Tier 2 and Tier 3 support and operational issue resolution of Unix-based applications on Oracle database and Windows-based applications. Coordinated cross-business end-user application support for all systems company-wide.
Anticipated business needs by forecasting and planning support for applications functionality and capacity requirements in rapidly growing, quick-changing, and complex environment.
Maintained data integrity by protecting and verifying stability of operational systems.
Guided workflow by coordinating and prioritizing all escalated activities, including testing, project management and implementation of system upgrades, enhancements, and bug fixes.
Integrated business knowledge and functional priorities by maintaining frequent communication with lower backend and engineering teams.
Master of Science (MS), Computer Information System, University of Phoenix, Tampa, FL
Bachelor of Science (BS), Management and Information System,
University of South Florida, Tampa, FL
Bachelor of Science (BS), Finance, University of South Florida, Tampa, FL