Software Engineer Customer

DHIVYA M.T

Email:**.*******@*****.***

Cell: 965-***-****

Career Objective:

To make effective usage of the given opportunity and to take part in all challenging endeavours towards the success of the concern and thereby grow along with concern.

Profile Summary:

Having professional experience of nearly 2 yrs on Data Collection, Data design, Product flow, Client Interaction and Client support.

Professional Experience:

Intelligent Interactive E-commerce Technologies, Ltd., Chennai

Designation - Junior Software Engineer

Location - Intelligent Interactive E-commerce Technologies,ltd

Duration - From Dec 2011 till July 31 2013

Project work on - TechNet Society

Client - BSNL SOCIETY and ALL CREDIT SOCIETY.

Work based on - Data collection, Data flow creation,

Module structure, Product Testing and

Live Customer support.

Description:

The software product increases the accuracy for all the society related financial calculations without much human work, enables the co-operative absolutely paper free, and minimizes the time consumption for each and every society operations.

The TechNet society can process the membership opening and discharge any type of loan process within few minutes of time.

This product also can do the demand/recovery process effectively.

Moreover the TechNet society is designed in a way that it will not miss out the calculation of even a single penny of your money, where it does not require much of the human effort in submitting cash closing for the day.

Job Role

Analyze and design the project.

Testing the functionalities of the product by manual testing.

Regression and Retesting is followed.

Roles & Responsibilities:

Analyse and design the product

Responsible for providing technical support during change package implementation, when requested

Contribute to the fulfilment of projects and organizational objectives while building working relationships with both internal employees and customers

Coordinate with a team of engineers to develop system architecture to meet customer requirements

Handle the tasks of reviewing customer technical requirements and assisting customer in defining requested new features related to system network

Sometimes handle the tasks of Testing and documenting work flow of customer's business processes and make appropriate recommendations, if required

Key Skills:

Have a quality for adopting new concepts of studies as well as responsibilities.

Easily get involve with the new people.

Good explanation skills.

Strong problem solving ability

Good communication skills,

Ability to deal with people diplomatically,

Quick learner

Personal Qualities:

High Grasping power

Keen intellect

Can work under pressure to meet deadlines

Flexible Team player.

Technical Skills:

Languages

C, C++ and PHP

Operating system

Windows 2000/2007/XP

Database

SQL

Packages

MS-Office

Training and certifications:

Attended IBM training on Rational Functional Tester and certified.

Attended IBM training on Rational Application Developer and certified.

Academic Profile:

Completed Bachelor of Engineering – Information Technology in Sethu Institute of Technology(Affiliated to Anna University) 2011 with 80% of marks.

Personal Profile:

Date of Birth : 23-11-1989

Sex : Female

Languages Known : English, Tamil.

Nationality : Indian

Passport Number : J6930116

Date of Passport Expiry : 20/06/2021

Declaration:

The statements furnished above are true to the best of my knowledge and belief.

Yours sincerely,

(Dhivya.M.T)

Contact this candidate