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Machine Operator Customer Service

Cleveland, Ohio, United States
May 06, 2019

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Brenda Blaha

**** ******** ****** *********, ** *4109 216-***-****

Hardworking individual with diverse work experience looking for a new challenge in a competitive industry


BMS CAT of Ohio

Cleveland, OH 44135 October 2016- January 2019

Crew Leader

Responsible for maintaining a positive relationship between our customers and the company

Completed site assessment of project to determine timeline for work to be completed

Conducted site inspections daily to ensure quality work was completed

Captured possession details to update electronic data files for the company

Worked alongside my employees to develop great relationships and drive employee engagement

On boarded new employees: reviewed company policies and job duties

Roth Cleaning June 2014 – September 2016

Elyria, OH 44035


Coordinated and supervised personnel at designated job sites.

Provided real-time feedback to direct reports to ensure quality results.

Managed production during busy hours with low staffing while maintaining company goals.

Maintained daily labor log sheets and accounts for the company

Completed work at assigned jobs efficiently, always providing process improvement ideas

Responsible for training new team members on equipment, policy and company guidelines

Impact Industries May 2012 – October 2013

North Ridgeville, OH 44039

End Line Product

Provided excellent customer service to new and established clients.

Promoted to lead machine operator

Responsible for quality of final products

Maintained employee morale in a high stress environment

Brenda’s In Home Daycare May 2006 – May 2012

Cleveland, OH 44109


Developed and taught educational and engaging content for ages 6 weeks to 12 years old

Offered professional and reliable childcare services by encouraging parent participation and feedback

Provided three balanced meals and snack daily with maintaining a lower cost of service


Cuyahoga Community College August 2011 – December 2014

Pre - Registered Nursing


Microsoft Office: Word, Excel, Power Point: used to create databases, documents and presentations

Quality Control, Shipping and Receiving, Tow motor operation, material handling

Ten Key by Touch

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